B2b Customer Service Agent
3 months ago
Key Responsibilities:
- Resolve customer issues in a timely and professional manner
- Provide product information, pricing, and quotes to clients
- Coordinate with internal teams to address customer needs and concerns
- Follow up with clients to ensure satisfaction and build long-term relationships
- Document customer interactions and maintain accurate records in CRM system
Qualifications:
- Minimum of 2 years experience in a customer service role, preferably in a B2B environment
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Proficiency in CRM systems and Excel
- Ability to work independently and prioritize tasks effectively
- Knowledge of sales processes and understanding of customer needs in a B2B setting
**Education**:
- High school diploma or equivalent required
- Bachelor's degree preferred
-
Customer Service Agent
3 months ago
Sandton, South Africa Shorza Ltd Full timeExciting Opportunity Alert! We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our...
-
Customer Service Agent
3 months ago
Sandton, South Africa Shorza Ltd Full timeExciting Opportunity Alert! We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our...
-
Customer Service Agent
6 months ago
Sandton, South Africa Afrizan People Intelligence Full timeAre you a recent graduate and are looking to gain career enhancing experience with one of the biggest Multimedia Companies? Then this opportunity might be for you. We are currently recruiting for our client in the Multimedia space for a Omnichannel Call Centre Agent for a fixed-term contract. - Recently completed a tertiary qualification - Fully...
-
German-Speaking Customer Service Agents
4 months ago
Sandton, South Africa CallForce Full timeGerman-Speaking Customer Service AgentsWe are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers. You will handle inquiries, resolve issues, and ensure customer...
-
German-Speaking Customer Service Agents
4 months ago
Sandton, South Africa Callforce Direct Full timeGerman-Speaking Customer Service AgentsWe are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers. You will handle inquiries, resolve issues, and ensure customer...
-
Sandton, South Africa Neptune Full timeThe Meadowdale, JHB of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service.At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting...
-
Marketing Associate
2 months ago
Sandton, South Africa I-Fundi Full timeBusiness to Business Marketing Specialist Sandton, South Africa | Posted on 07/07/2023 We are looking for a highly strategic and energetic Business to Business Marketing Specialist. The successful individual is someone who can demonstrate strong social media marketing, events management, as well as business writing and copyright skills. In this role, you...
-
Sandton, South Africa PPS Recruitment Full timeThe Professional Services Agent (PSA) plays a pivotal role at PPS Mutual, ensuring effective coordination between internal and external stakeholders. Key responsibilities include providing dedicated support to sales and distribution, enhancing service delivery and ensuring seamless service across Australia.Key Coordination Areas:Internal...
-
Customer Service Representative
2 months ago
Sandton, South Africa Shorza Ltd Full timeCustomer Service AgentWe are seeking a highly motivated and detail-oriented Customer Service Agent to join our team at Shorza Ltd. This role involves providing exceptional service and support to our UK-based clients, handling inquiries, resolving issues, and ensuring a seamless experience for our customers.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
1 month ago
Sandton, South Africa Shorza Ltd Full timeCustomer Service Agent Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients.Key Responsibilities:Handle inquiries and resolve issues in a timely and professional mannerEnsure a seamless experience for our...
-
In office courier customer agent
3 months ago
Sandton, South Africa Shorza Ltd Full timeJoin Shorza Ltd as an In-Office Courier Customer Agent! Location: Sandton, South AfricaCompany: Shorza LtdAre you ready to play a vital role in the world of logistics and customer service? Shorza Ltd is seeking a dedicated Courier Customer Agent to join our dynamic team in Sandton! If you thrive in a fast-paced environment and love delivering exceptional...
-
Customer Service Agent
6 months ago
Sandton, South Africa JD Group Full time**Introduction** JD Group is looking for a dynamic individual to join the Customer Resolution Centre team. The individual will be required to effectively manage, resolve and escalate customer queries in all communication channels to ensure delivery of a differentiated customer experience. **Description** - Current knowledge of best practices for Customer...
-
In office courier customer agent
3 months ago
Sandton, South Africa Shorza Ltd Full timeJoin Shorza Ltd as an In-Office Courier Customer Agent! Location: Sandton, South AfricaCompany: Shorza LtdAre you ready to play a vital role in the world of logistics and customer service? Shorza Ltd is seeking a dedicated Courier Customer Agent to join our dynamic team in Sandton! If you thrive in a fast-paced environment and love delivering exceptional...
-
Customer Service Host
6 months ago
Sandton, South Africa Blueion Support Services Full timeWe are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **Key Duties and Responsibilities**: - Must...
-
Customer Service Advisor
3 months ago
Sandton, South Africa Shorza Ltd Full timeExciting Opportunity: Customer Service Advisor / Customer Call Centre Agent in Sandton! Are you a Customer Service expert looking for your next challenge? Do you thrive in fast-paced environments and enjoy helping others? If so, we want YOU to join our team!We are collaborating with a prestigious UK client to find a Customer Service Advisor based in Sandton....
-
Service Desk Agent Level 1
3 months ago
Sandton, South Africa CENTRACOM Full timeService Desk Agent level 1 Job Responsibilities: - Takes telephonic calls from customers requiring technical assistance - Ensures a work ticket is opened on the internal logging system - Arranges for on-site technical assistance to be provided where necessary by generating a request to the Centracom Technicians Department - Escalates more complex problems...
-
Call Centre
6 months ago
Sandton, South Africa Pathfinders Consulting Pty (LTD) Full time**Join The Team!** Are you ready to start a rewarding career where your communication skills can shine? Do you have a winning attitude and a drive to succeed? Then this is an opportunity to kick start your Call Centre Career. We are currently seeking enthusiastic and dedicated individuals to fill our Entry-Level Call Centre Customer Service Agent...
-
IT Service Desk Agent
2 months ago
Sandton, South Africa Shorza Full timeAre you ready to kickstart an exciting career where every day brings new challenges and opportunities? Shorza is on the hunt for a passionate IT Service Desk Agent to join our vibrant team in Sandton! If you love helping people and thrive in a fast-paced environment, this is the perfect role for you! **What You’ll Do**: - Be the Hero of Support: Guide...
-
Customer Service Representative
2 months ago
Sandton, South Africa iSON Xperiences Full timeMain Purpose of Position: The Customer Service Agent is responsible for providing exceptional customer experiences by effectively assisting customers with general and specific queries. It is crucial that accurate information is provided to the customer and that calls which cannot be resolved are escalated to the correct stakeholders. Main Responsibilities:...
-
X3 Service Desk Agents I
6 months ago
Sandton, South Africa iOCO Full timeJOBNUMBER **iOCO03030** - CONTRACT TYPE **Contract** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are seeking **X3 Service Desk Agents** I **to join our team. As a Service Desk Agent you'll be responsible for resolving complex technical...