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Client Success Manager

1 week ago

Cape Town, Western Cape, South Africa Hangar49 Full time

Hangar49 is looking for a Client Success Manager to build strong relationships with our clients and drive project success.

Responsibilities:
  1. Developing and executing client engagement strategies to ensure client satisfaction.
  2. Managing client projects from initiation to delivery, ensuring timely completion and adherence to client standards.
  3. Fostering open communication with clients, addressing concerns, and providing regular updates.
  4. Working closely with clients to understand their business objectives and recommending solutions to meet their needs.

This role requires a minimum of 3-5 years of customer experience, experience leading teams, and a background in a tech field. Monday.com, GSuite, Notion, Slack, or Click-up proficiency is highly valued.