Client Success Strategist

3 days ago


Cape Town, Western Cape, South Africa Mindmatch Consulting Full time
About the Role

The Client Success Strategist will be responsible for ensuring the successful onboarding and ongoing support of new clients, as well as driving business growth through the development and implementation of client success plans. This is a dynamic and challenging opportunity for an experienced Senior Account Executive to take their career to the next level.

Key Responsibilities:
  • Develop and implement comprehensive client success plans that meet client objectives and drive business growth.
  • Work closely with internal stakeholders to ensure seamless project execution and effective communication with clients.
  • Build and maintain strong relationships with clients, ensuring timely delivery of high-quality solutions that meet their needs.
  • Identify opportunities to upsell and cross-sell services to existing clients, driving business growth and revenue expansion.
About Our Ideal Candidate

We are seeking an exceptional individual with a proven track record in client-facing roles, who possesses excellent communication, problem-solving, and analytical skills. The successful candidate will be a strategic thinker, able to drive business growth through client success planning and execution.


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