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Client Success and Account Manager

1 week ago

Cape Town, Western Cape, South Africa Project Growth Full time
About the Role:

This Client Success and Account Manager position at Project Growth is ideal for someone who thrives in client management, keeps projects on track, and ensures clear communication between teams and clients. If you have strong communication skills, a solid understanding of marketing operations, and the ability to manage multiple client accounts efficiently, we encourage you to apply.

Responsibilities:
  • Manage client relationships, providing exceptional customer service and ensuring high client satisfaction.
  • Develop and implement account plans, aligned with client goals and objectives.
  • Oversee campaign execution, ensuring timely delivery of results and continuous improvement.
  • Collaborate with cross-functional teams to ensure seamless project execution and effective communication.
  • Monitor and report on campaign performance, providing insights and recommendations for improvement.