Key Account Coordinator
2 months ago
Job Title: Key Account Coordinator
Company: Initiate International
Job Summary:
We are seeking a highly skilled Key Account Coordinator to join our team at Initiate International. The successful candidate will play a crucial role in supporting our Key Account Managers in coordinating tasks and projects across various operators.
Key Responsibilities:
- Product Knowledge: Possess comprehensive knowledge of our company's games and products, including API integrations.
- Game Launch Coordination: Coordinate new game launches with Key Account Managers, ensuring timely provision of promotional materials to operators.
- Demo and Approval Coordination: Assist in coordinating demos and approvals for new games with Provincial Gambling Boards, including Proof of Concepts.
- Work Order Management: Manage work orders for new games for operators and/or resellers.
- Limit and Rule Documentation: Ensure updated limits and game rules documentation are available to Key Account Managers when new games go live.
- Scheduling: Schedule key dates related to new game launches, including early adopter and global release dates, to ensure timely client communications.
- Due Diligence Support: Support the submission and approval process of due diligence documents.
- Legal Collaboration: Collaborate with the legal team to draft and execute work orders for new games.
- ServiceDesk Monitoring: Monitor ServiceDesk notifications, keeping clients informed of planned game downtimes, table closures, and reopenings.
- Client Website Review: Conduct regular reviews of client websites and perform gap analyses to ensure all available games are being offered.
- KAM Reporting: Ensure monthly and quarterly KAM reports are accurately updated and accessible for Key Account Managers.
- Content Creation: Coordinate the creation of content for external industry publications.
- Account Setup: Oversee the creation of BO, demo site, and client area accounts for staff and operators.
- Competitor Analysis: Conduct competitor analysis, including games/product offerings and promotional campaigns.
Requirements:
- Education: Holds a relevant bachelor's degree.
- Experience: Has prior experience in a similar role within the iGaming or eCommerce industry.
- Skills: Demonstrates excellent writing, communication, and presentation skills.
- Organizational Skills: Exhibits strong organizational and planning abilities.
- Technical Skills: Is proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
- Adaptability: Possesses the ability to think quickly and adapt to changing situations.
- Self-Motivation: Shows a high level of self-motivation with a proven ability to accomplish tasks independently.
- Initiative: Is a proactive self-starter with the ability to take initiative.
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