Administrative Service Manager

3 weeks ago


Midrand, Gauteng, South Africa IOCO Full time
Unlock Your Potential as a Business Process Administrator at IOCO

We're excited to announce an exciting opportunity for a highly organized and detail-focused individual to join our team as a Business Process Administrator. In this pivotal role, you will provide critical administrative support to the Business Process Manager and contribute significantly to our Service Management Office's success.

As a key member of our Operations team, you'll have the opportunity to develop your skills in process improvement, documentation management, and client reporting. Our dynamic work environment offers a perfect blend of challenge and growth opportunities.

Responsibilities:

  • Process Optimization: Assist in reviewing and optimizing service delivery processes to improve efficiency and effectiveness.
  • Client Communication: Draft and send routine client-related communications, including updates, reports, and responses to client queries.
  • Team Collaboration: Coordinate team activities such as training sessions, workshops, and team-building events.

About IOCO:

We're a challenger company that thrives on innovation and excellence. Our clients are at the heart of everything we do, and their satisfaction fuels our fire and propels us forward.



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