Generator Service Management Specialist

3 weeks ago


Midrand, Gauteng, South Africa Fusion Personnel Full time

About the Job: As a Service and Aftersales Manager at Fusion Personnel, you will be responsible for leading a team of professionals in providing top-notch service and support to our clients. Your primary objective will be to ensure that all generators are properly maintained, repaired, and commissioned in a timely and efficient manner.

Your Key Responsibilities:

  1. Maintenance and Repair Planning: Develop and implement effective plans for the maintenance and repair of generators, ensuring that all work is carried out in accordance with the manufacturer's instructions and industry standards.
  2. Purchasing and Supply Chain Management: Determine and source all necessary materials and equipment for maintenance and repair purposes, ensuring that they meet the required standards and specifications.
  3. Customer Satisfaction: Work closely with the service team to ensure that all customer complaints and issues are resolved promptly and efficiently.
  4. Business Development: Identify opportunities for business growth and develop strategies to achieve the planned service targets.
  5. Reporting and Analysis: Prepare regular service reports and conduct analysis to identify areas for improvement and optimize service delivery.

Requirements:

  • A minimum of 8 years of experience in the generator business or heavy construction equipment industry.
  • At least 5 years of experience in a management role.
  • A minimum of a Bachelor's Degree, preferably in engineering or mechanical-industrial electrical fields.
  • Excellent knowledge of diesel engines.

Estimated Salary Range: £60,000 - £80,000 per annum, depending on experience.



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