Network Infrastructure Specialist
4 weeks ago
Job Title: Network Infrastructure Specialist
Company Overview: Professional Resources Partners Pty Ltd is a dynamic organization seeking an experienced Network Infrastructure Specialist to join our team.
Estimated Salary: R30 000 CTC per annum
About the Role:
We are looking for a skilled and proactive Network Infrastructure Specialist to manage our company network, provide helpdesk support to customers, and assist with hardware and software via on-site and remote working. The successful candidate will have a strong background in networking, IT support, and system administration.
Main Responsibilities:
- Manage Company Network: Ensure the smooth operation of our LAN and WAN networks, including maintenance, upgrades, and troubleshooting.
- Firewall Management: Configure, monitor, and maintain firewalls at our head office and branches to ensure secure data transmission.
- Technical Support: Provide timely and effective technical assistance to customers via phone, email, ticketing system, or in-person support.
- User Account Management: Set up new user accounts, configure Active Directory, Office365, and user profiles, and manage user access permissions.
- System Troubleshooting: Identify and resolve hardware or software issues that affect network performance or user productivity.
- Network Security: Maintain and improve network security, adhering to ISO compliance standards and ensuring data protection.
- Monitoring and Maintenance: Regularly check critical systems, including backups, event logs, antivirus software, firewalls, and Mimecast, to prevent potential issues.
- Professional Development: Stay up-to-date with industry developments, best practices, and emerging technologies to enhance skills and knowledge.
Requirements:
To succeed in this role, you must possess the following qualifications and experience:
- N+ Networking Diploma or minimum 3 years practical experience in IT
- Previous Helpdesk support experience (on-site and remote)
- O365 Exchange Server Administration and Mimecast management experience (an advantage)
- TCP/IP, ICP, and 802.11 wireless networking experience
- Domain controller experience
- Firewall management experience (Sophos beneficial)
- General network management experience
About Us: We are committed to providing excellent service, innovative solutions, and professional development opportunities to our employees. If you are passionate about IT and want to be part of a dynamic team, please apply for this exciting opportunity.
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