Network Infrastructure Specialist

4 weeks ago


Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

Job Title: Network Infrastructure Specialist

Company Overview: Professional Resources Partners Pty Ltd is a dynamic organization seeking an experienced Network Infrastructure Specialist to join our team.

Estimated Salary: R30 000 CTC per annum

About the Role:

We are looking for a skilled and proactive Network Infrastructure Specialist to manage our company network, provide helpdesk support to customers, and assist with hardware and software via on-site and remote working. The successful candidate will have a strong background in networking, IT support, and system administration.

Main Responsibilities:

  • Manage Company Network: Ensure the smooth operation of our LAN and WAN networks, including maintenance, upgrades, and troubleshooting.
  • Firewall Management: Configure, monitor, and maintain firewalls at our head office and branches to ensure secure data transmission.
  • Technical Support: Provide timely and effective technical assistance to customers via phone, email, ticketing system, or in-person support.
  • User Account Management: Set up new user accounts, configure Active Directory, Office365, and user profiles, and manage user access permissions.
  • System Troubleshooting: Identify and resolve hardware or software issues that affect network performance or user productivity.
  • Network Security: Maintain and improve network security, adhering to ISO compliance standards and ensuring data protection.
  • Monitoring and Maintenance: Regularly check critical systems, including backups, event logs, antivirus software, firewalls, and Mimecast, to prevent potential issues.
  • Professional Development: Stay up-to-date with industry developments, best practices, and emerging technologies to enhance skills and knowledge.

Requirements:

To succeed in this role, you must possess the following qualifications and experience:

  • N+ Networking Diploma or minimum 3 years practical experience in IT
  • Previous Helpdesk support experience (on-site and remote)
  • O365 Exchange Server Administration and Mimecast management experience (an advantage)
  • TCP/IP, ICP, and 802.11 wireless networking experience
  • Domain controller experience
  • Firewall management experience (Sophos beneficial)
  • General network management experience

About Us: We are committed to providing excellent service, innovative solutions, and professional development opportunities to our employees. If you are passionate about IT and want to be part of a dynamic team, please apply for this exciting opportunity.



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