Customer Experience Champion

4 weeks ago


Johannesburg, Gauteng, South Africa Dananda Talent Full time
Job Description

As a Client Relationship Liaison at Dananda Talent, you will be responsible for fostering strong, long-term relationships with our clients. This is a unique opportunity to leverage your expertise in IT, PABX, and telecommunication solutions to drive business growth and success.

About the Position

This role requires a high level of autonomy, self-motivation, and strong organizational skills. You will need to prioritize tasks effectively, manage multiple projects simultaneously, and meet tight deadlines.

Key Responsibilities
  • Develop and implement strategic plans to achieve business objectives
  • Build and maintain strong relationships with clients through regular communication and updates
  • Provide expert advice and guidance on IT, PABX, and telecommunication solutions
  • Identify opportunities for upselling, cross-selling, and renewing contracts
  • Collaborate with internal departments to ensure seamless service delivery
Requirements
  • Bachelor's degree in Business Administration, IT, Telecommunications, or related field
  • At least 10 years of experience in a client-facing role, preferably in IT, PABX, or telecommunications
  • Proven track record of delivering results-driven solutions and exceeding sales targets
Compensation and Benefits

The estimated salary for this position is $100,000 - $130,000 per annum, depending on experience and qualifications. Our comprehensive benefits package includes health insurance, retirement plan, and paid time off.



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