Customer Experience Expert

2 days ago


Johannesburg, Gauteng, South Africa Paton Personnel Full time

Paton Personnel seeks a Customer Experience Expert to enhance existing experience and processes, enabling new strategic customer journeys and experiences.

Key performance indicators will be measured by a positive change in customer perceptions, attitudes, and behaviour.

The ideal candidate should have 3-5 years of experience in Customer Experience Management in Financial Services, Retail, and/or Telecommunications, with management consulting experience being highly advantageous.

Salary: $80,000 - $110,000 per annum, depending on location.



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