Customer Experience Expert
2 days ago
Paton Personnel seeks a Customer Experience Expert to enhance existing experience and processes, enabling new strategic customer journeys and experiences.
Key performance indicators will be measured by a positive change in customer perceptions, attitudes, and behaviour.
The ideal candidate should have 3-5 years of experience in Customer Experience Management in Financial Services, Retail, and/or Telecommunications, with management consulting experience being highly advantageous.
Salary: $80,000 - $110,000 per annum, depending on location.
-
Customer Experience Strategist
3 weeks ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeAbout UsGap Consulting is a leading consulting firm specializing in Customer Experience strategies for the Automotive industry.Job Description:We are seeking an experienced Customer Experience Strategist to join our team. As a key member of our team, you will be responsible for developing and executing customer experience strategies that drive business...
-
Customer Experience Strategist
1 month ago
Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full timeCompany Overview:FNB NAV is a leading financial institution that prides itself on delivering innovative products and services to its customers. With a commitment to staying curious and adapting to the ever-changing landscape, FNB NAV fosters an environment where experts come together to ignite effective change.Salary: R1 200 000 per annumJob Description: As...
-
Customer Experience Strategist
4 weeks ago
Johannesburg, Gauteng, South Africa Initiate International Full timeAt Initiate International, we are seeking a highly skilled Customer Experience Strategist to join our team in Johannesburg.This is a senior leadership role that requires a strategic thinker with a passion for creating innovative campaigns and driving meaningful customer engagement. The ideal candidate will have a deep understanding of the online gaming...
-
Customer Experience Leader
2 months ago
Johannesburg, Gauteng, South Africa Cisco Full timeWhat You'll DoAs a key member of the Cisco team, you will drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary point-of-contact for customers, taking end-to-end ownership of their experience. You will understand their business and...
-
Customer Support and Experience Specialist
20 hours ago
Johannesburg, Gauteng, South Africa W.A.V.E Full timeAbout W.A.V.EWe are a company that values delivering seamless experiences for our clients. Our goal is to provide top-notch support services that ensure client satisfaction.Role Overview:As a Customer Support and Experience Specialist, you will be the primary point of contact for our clients. You will provide expert assistance, resolve inquiries, and ensure...
-
Customer Experience Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full timeAbout the Role">The Customer Experience Ambassador provides exceptional guest service by anticipating and fulfilling guest needs. This includes assisting with reservations, transportation, activities, dining, and special requests, ensuring each guest has an outstanding experience. The role requires expert local knowledge, excellent communication skills, and...
-
Customer Experience Advocate
3 weeks ago
Johannesburg, Gauteng, South Africa ICT Engage Full timeAbout This RoleWe are seeking a highly skilled Customer Experience Advocate to join our team at ICT Engage. As a Technical Support Professional, you will play a crucial role in ensuring that our clients receive top-notch service and have positive interactions at every stage of their journey.Job OverviewThis is an exciting opportunity for a technical support...
-
Experience Centre Ambassador
2 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAbout Isilumko Staffing (JHB)We are a dynamic team seeking passionate, enthusiastic, and friendly individuals to join us as an Experience Centre Ambassador. This role is perfect for those who thrive in fast-paced environments and enjoy delivering top-tier luxury service.Job Description:Book all aspects of the guest journey, including cruise itineraries,...
-
Customer Service Expert
2 months ago
Johannesburg, Gauteng, South Africa CallForce Full timeObjective:To provide exceptional customer service by delivering solutions that exceed customer expectations.Key Responsibilities:Drive business growth through effective customer engagement and relationship management.Deliver proactive and innovative solutions to ensure customer satisfaction and loyalty.Manage service level agreements with internal and...
-
Strategic Customer Experience Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeIsilumko Staffing is seeking a highly skilled Strategic Customer Experience Manager to join our team in Sandton.With an estimated salary of R1,200,000 per annum, this permanent role offers an exciting opportunity for an experienced professional to take their career to the next level.The ideal candidate will have at least 7-10 years' working experience in a...
-
Customer Loyalty Expert
2 days ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeAbout the RoleWe are seeking an experienced CUSTOMER LOYALTY EXPERT to join our team at Gap Consulting. As a key member of our client service team, you will play a critical role in delivering exceptional customer experiences that drive business growth and customer loyalty.Main ResponsibilitiesWork closely with clients to understand their customer experience...
-
Customer Experience Advocate
1 month ago
Johannesburg, Gauteng, South Africa NTT Full timeJob OverviewN TT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the...
-
Experience Manager
1 month ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeJob DescriptionThe ideal candidate will have a strong background in managing customer experience in the automotive industry, with at least 5-10 years of experience at an OEM level. A tertiary qualification in marketing or branding is also essential.Key Responsibilities* Developing and implementing strategies to improve customer satisfaction and loyalty*...
-
Johannesburg, Gauteng, South Africa Liberty Group South Africa Full timeJob OverviewLiberty Group South Africa is seeking a highly skilled Onboarding Specialist to join our team. As an Onboarding Specialist, you will play a critical role in delivering exceptional customer experiences.Key ResponsibilitiesProvide specialist advice and support to ensure seamless onboarding processesWork collaboratively with distribution teams to...
-
Customer Experience Champion
7 days ago
Johannesburg, Gauteng, South Africa Dananda Talent Full timeJob DescriptionAs a Client Relationship Liaison at Dananda Talent, you will be responsible for fostering strong, long-term relationships with our clients. This is a unique opportunity to leverage your expertise in IT, PABX, and telecommunication solutions to drive business growth and success.About the PositionThis role requires a high level of autonomy,...
-
Hotel Concierge
3 weeks ago
Johannesburg, Gauteng, South Africa Scholtz Partners International Full timeThe ideal candidate for this role is a highly skilled and experienced individual with a passion for delivering exceptional guest service.This position requires expert local knowledge, excellent communication skills, and the ability to anticipate and fulfill guest needs.Key responsibilities include assisting with reservations, transportation, activities,...
-
IT Expert with Advanced Development Experience
1 month ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob Title: IT Expert with Advanced Development ExperienceAbout Network Recruitment:We are a leading recruitment agency specializing in IT placement services. Our team of experts helps connect top talent with companies seeking skilled professionals.Job Description:We are currently seeking an experienced Senior Developer to join our team. As a key member, you...
-
Men's Wear Expert
1 month ago
Johannesburg, Gauteng, South Africa David Harris Custom Made Full timeAbout the RoleWe are seeking a highly skilled and charismatic Men's Wear Expert to join our team at David Harris Custom Made.As a Men's Wear Expert, you will be responsible for selling custom-made men's suits to new clients and managing current client relationships in our store.You will meet with new clients, take them through the process of choosing custom...
-
Customer Experience Manager
3 weeks ago
Johannesburg, Gauteng, South Africa ikeja Full timeJob DescriptionWe are seeking a highly skilled Customer Engagement Manager to join our team at ikeja.About the RoleThe successful candidate will be responsible for leading and developing our Customer Engagement Team, ensuring high levels of performance and engagement. This includes motivating the team, driving cohesion, and fostering a positive morale that...
-
Customer Experience Strategist
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeCustomer Experience StrategistWe are seeking a seasoned Customer Experience Strategist to join our team at Isilumko Staffing. The ideal candidate will have a strong background in customer journey management, marketing, and leadership.Key Responsibilities:Implementation of customer experience strategiesMarketing and brand managementEvaluation and management...