Professional ECommerce Sales Representative

2 months ago


Johannesburg, Gauteng, South Africa Kontak Recruitment Full time
ECommerce Sales Representative

Description:

The successful candidate will be responsible for driving sales through our online storefront and Amazon.com, catering to a diverse range of customers, including massage therapists, spa professionals, doctors, and small businesses.

Key Responsibilities:

  • Field inbound sales inquiries, including phone calls and emails
  • Qualify and rank the priority of leads
  • Answer product questions and help leads narrow their search to appropriate products
  • Move leads through the sales funnel to close and take payment
  • Handle customer service situations that require a high degree of finesse
  • SOURCE NEW SALES OPPORTUNITIES THROUGH INBOUND LEAD FOLLOW-UP AND OUTBOUND CALLS/EMAILS TO PAST CUSTOMERS
  • CLOSE SALES AND ACHIEVE MONTHLY SALES QUOTA
  • SOURCE, DEVELOP, AND CREATE NEW ENTERPRISE CUSTOMER RELATIONSHIPS
  • CONTRIBUTE TO THE DEVELOPMENT OF NEW SALES CHANNELS
  • MANAGE COMPANY SOCIAL MEDIA ACCOUNTS AS NEEDED

Requirements:

  • Minimum of 5 years of experience in over-the-phone and email sales
  • Professional experience with digital marketing, e.g., managing company social media accounts
  • Exceptional over-the-phone and email sales ability
  • High degree of responsiveness and punctuality in communications
  • Precise written and verbal communication skills
  • Fast, self-guided learner and confident independent operator
  • Very high attention to detail

About the Role:

This is a remote role, best suited for motivated self-starters who thrive in an autonomous environment and have an interest in health, wellness, and beauty.

About Kontak Recruitment:

We are an equal opportunities employer, welcoming all backgrounds, and consider all applicants based on requirements.



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