Luxury Service Delivery Lead

Job SummaryWe are seeking an experienced Senior Service Delivery Specialist to join our Contact Centre team at iSON Xperiences. In this critical role, you will be responsible for leading a team of customer service representatives, driving quality improvements, and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a team of...

About the RoleThe ideal candidate will lead an inbound voice/messaging customer services team, ensuring quality of service delivery in conjunction with Altron People Solutions' customer goals and objectives.Main ResponsibilitiesLead a team of 20+ agents and manage their performance through daily, weekly, and monthly coaching sessions.Maintain attendance and...

Job DescriptionThe Contact Centre Team Lead role at iSON Xperiences is a challenging and rewarding opportunity for an experienced professional to lead a team of customer service representatives. The successful candidate will have a proven track record in managing high-performing teams, driving quality improvements, and achieving exceptional customer...

We are seeking a skilled and experienced Warehouse Team Lead to oversee the daily operations of our warehouse. This role will involve managing stock levels, coordinating stock deliveries, and ensuring that all areas are clean and tidy.The ideal candidate will have strong leadership skills and be able to motivate and guide a team of staff to achieve their...

At iSON Xperiences, we are seeking a highly skilled Customer Experience Lead to join our team. This is an excellent opportunity for a talented professional to lead and manage a team of customer service representatives, ensuring that our clients receive exceptional service.The estimated salary for this position is KES 200,000 - 300,000 per month, depending on...

iSON Xperiences is seeking an experienced Customer Acquisition Lead to join our Saves/New Acquisition team. As a key member of our leadership team, you will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a team of Saves/New...

About iSON XperiencesiSON Xperiences is a leading provider of customer experience solutions. We are seeking an experienced Senior Customer Experience Lead to join our team.Job SummaryThe Senior Customer Experience Lead will be responsible for leading and managing a team of customer service agents. The successful candidate will have a proven track record of...

As a valued member of the iSON Xperiences team, we are seeking an exceptional Customer Service Representative to join our dynamic organization in Randburg.This fixed-term contract role is perfect for individuals passionate about delivering outstanding customer experiences.We estimate the salary for this position to be around R150,000 per annum, based on...

Job Title: Customer Service Leadership Role Estimated Salary: R 320,000 - R 420,000 per annumJob Overview:iSON Xperiences is a leading provider of innovative solutions in the telecommunications industry.We are seeking an experienced leader to join our Saves/New Acquisition team and drive customer retention and acquisition growth.The successful candidate will...

About the Role:iSON Xperiences invites applications for a Customer Service Team Coach to lead our inbound voice customer service team. As a Team Coach, you will be responsible for managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.The successful candidate will have previous team leadership...

Job Title: Team Lead - Customer Retention Specialist Company Overview:iSON Xperiences is a leading provider of innovative solutions in the telecommunications industry.We are seeking an experienced Team Lead to oversee our Saves/New Acquisition team and drive customer retention and acquisition growth.The successful candidate will be responsible for leading a...

About UsDis-Chem Pharmacies is a leading retail pharmacy chain in South Africa, dedicated to providing high-quality healthcare services to our customers.

At iSON Xperiences, we are seeking an exceptional Team Lead to spearhead our Outbound Sales team. As a leader, you will be responsible for driving sales targets, managing a dynamic team of 15 agents, and ensuring excellent customer service.Responsibilities:Lead and manage a team of 15 high-performing agentsDevelop and implement sales strategies to achieve...

**Job Description:**We are seeking an accomplished Director of Pro Bono Services to lead our Community Law Clinic in Randburg, Johannesburg.**Key Responsibilities:**Design and implement a comprehensive pro bono strategy to enhance access to justice.Develop and maintain relationships with key stakeholders, including township leaders, NGOs, and courts.Lead...

About the RoleWe are seeking an experienced Sales Team Lead to join our team at Afro Miaki Group PTY. In this role, you will be responsible for effectively offering opportunities for quotations of short-term insurance policies and other products.As a Sales Team Lead, you will execute and assist in creating opportunities for quotations and sales, manage lead...

About the RoleThis exciting opportunity spans across strategic and operational responsibilities, blending commercial insight with marketing expertise to drive expansion across the market, managing key distribution processes, optimising stock management and overseeing all marketing initiatives in the region.Key ResponsibilitiesProven experience in a senior...

**Unlock Your Potential at Innovation Advance**As a leading innovator in bespoke engineering products and services, we're dedicated to creating a world of perfection.We're searching for a visionary Quality Officer to join our team and shape the future of quality assurance.The ideal candidate will possess a strong background in quality management, including a...

**Sales Manager Opportunity at Scholtz Partners International**We are seeking an experienced Sales Manager to join our team in the Gauteng region. The successful candidate will be responsible for managing and growing a sales team of 5-10 sales executives, as well as overseeing client relationships.**Key Responsibilities:**Manage and motivate a team of sales...

About the JobWe are seeking an experienced Team Coach to join our SASSA team in Randburg. The successful candidate will be responsible for leading a team of contact centre agents and ensuring they meet key performance indicators.Key ResponsibilitiesCoaching and developing agents through continuous one-on-one sessions.Managing attendance and leave...

Job Description:The role of the Contact Centre Team Leader at iSON Xperiences is to oversee an inbound voice customer service team, ensuring quality service delivery aligned with Altron People Solutions' objectives. This position involves managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.Main...