Customer Success Specialist
2 months ago
Customer Success Consultant
Somerset West
R18 000 to R 23 000
Key Responsibilities:
• Drive and own the new client onboarding journey to ensure seamless integration with our software.
• Develop and foster strong client relationships to understand their business needs and ensure optimal adoption of our solutions.
• Manage data migration from clients' previous solutions to minimize disruption.
• Provide online training sessions on our software to ensure clients have the necessary skills to utilize our solutions effectively.
• Conduct regular client usage audits and consultation sessions to optimize their use of our solutions.
• Offer support on queries of existing clients, providing advice, configuration, and guidance where necessary.
• Handle and resolve customer requests and complaints in a timely and professional manner.
• Proactively engage with clients to minimize churn and improve customer experience through product support in product design and development.
• Provide guidance and support to clients to ensure they have sufficient knowledge of the solution to make informed decisions.
Closing Date: Not specified
To Apply: Send MS Word format CV to jobs@emporium.co.za and use POS24087 in the subject line
-
Customer Success Specialist
1 month ago
Cape Town, Western Cape, South Africa Arvo Full timeJob OverviewWe are seeking a Customer Success Specialist to join our team at Arvo, a rapidly growing South African software company. As a Customer Success Specialist, you will play a key role in ensuring the success of our clients by providing exceptional support and training on our property management solutions.
-
Cape Town, Western Cape, South Africa Success Coach Full timeWe are seeking a highly skilled and experienced Business Development Strategist to join our team at Success Coach.As a Business Development Strategist, you will play a key role in generating new leads, converting them into sales, and building strong customer relationships. You will work closely with the business owner to identify opportunities and grow our...
-
Customer Success Specialist
2 months ago
Cape Town, Western Cape, South Africa Prostaff Holdings Full timeAbout the Role:We are seeking a highly motivated and results-driven Customer Success Specialist to join our team at Prostaff Holdings. In this role, you will be responsible for managing client expectations and building long-term relationships with our key clients.Key Responsibilities:Develop and maintain strong relationships with clients to ensure their...
-
Customer Success Specialist
1 month ago
Cape Town, Western Cape, South Africa Emporium Full timeEmporium is seeking a highly skilled Customer Success Specialist to join our team in Somerset West.The ideal candidate will have experience in training and education, as well as proficiency in Microsoft Office and accounting software packages.We offer a competitive salary of R 21 600 per month, plus the opportunity to grow with our company.Key...
-
Financial Planning Specialist
1 month ago
Cape Town, Western Cape, South Africa Old Mutual Full timeOld Mutual is a leading insurance company that believes in the African opportunity. Our diverse talent reflects this, and we are committed to championing our valued customers' success.The role of Financial Planning Specialist is about identifying customers' financial needs and providing sound advice to help them achieve their lifetime goals. This involves...
-
High-Performing Sales Growth Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Success Coach Full timeAre you a driven sales professional looking for a new challenge? We're seeking an experienced B2B sales partner to join our team at Success Coach as an independent contractor.Salary$52,000 per year, with uncapped earning potential based on commission-only structure (15% of total sale).About the RoleThis is a flexible, remote work arrangement that offers...
-
Customer Success Expert
1 month ago
Cape Town, Western Cape, South Africa Emporium Full timeJob Title: Customer Success ExpertAbout the Role:We are seeking an experienced and results-driven Customer Success Expert to join our team at Emporium. As a key member of our customer success team, you will be responsible for driving customer growth and ensuring optimal adoption of our software solutions.Key Responsibilities:Develop and foster strong client...
-
Customer Success Strategist
2 months ago
Cape Town, Western Cape, South Africa Electrum Payments Full timeAbout the RoleElectrum Payments is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our clients achieve their desired outcomes and successfully utilize our SaaS fintech product.Main Responsibilities:Serve as the primary point of contact for clients, working closely...
-
Customer Success Lead
3 days ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeCustomer Success LeadThe Legends Agency is seeking a skilled Customer Success Lead to manage relationships with key stakeholders, address operational queries, and drive business growth in the designated channel. This role involves expanding services to the customer base, maintaining key accounts' profitability, and enhancing supply chain efficiencies.**Key...
-
Customer Success Manager
3 days ago
Cape Town, Western Cape, South Africa Emporium Human Capital Full timeEmporium Human Capital Job OpportunityWe are looking for a skilled Customer Success Manager to join our team. The ideal candidate will have a strong background in Accounting and excellent communication skills.The successful candidate will be responsible for creating and managing training plans with customers, reporting on training progress, and working...
-
Dynamic Sales Development Specialist
1 month ago
Cape Town, Western Cape, South Africa Success Coach Full timeCompany Overview">We are a dynamic startup looking for a skilled sales professional to join our team as a Success Coach. Our company is passionate about providing exceptional support services to businesses, and we're seeking a results-driven individual to help us achieve our goals.
-
Customer Success Strategist
3 days ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeWest Coast Personnel">This role is an excellent opportunity for a highly motivated and skilled professional to join our team at West Coast Personnel as a Customer Success Strategist. The successful candidate will be responsible for guiding customers through the onboarding process, ensuring they understand how to use our platform. They will also provide...
-
Customer Success Professional
3 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeWe are seeking a highly skilled Customer Success Professional to join our team at The Legends Agency.This role is based in Cape Town CBD and comes with a competitive salary of $60,000 per annum.The successful candidate will be responsible for leading the onboarding process for new clients, ensuring a seamless setup and integration of our platform into their...
-
Customer Success Expert
4 weeks ago
Cape Town, Western Cape, South Africa Arvo Full timeJob Title: Customer Success ExpertArvo, a rapidly growing South African software company specializing in property management solutions, is seeking an enthusiastic and dedicated individual to join their team as a Customer Success Expert.The role is based in Somerset West and involves working with clients to provide support, training, and guidance on our...
-
Customer Success Partner
2 months ago
Cape Town, Western Cape, South Africa MRI Software Full timeUnlock Your Potential as a Customer Success Partner at MRI SoftwareJob SummaryWe are seeking a highly skilled Customer Success Partner to join our team at MRI Software. As a key member of our support operations team, you will be responsible for delivering exceptional customer experiences and driving success for our clients.Key ResponsibilitiesDevelop a deep...
-
Customer Success Advocate
2 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeAbout The Legends Agency">We are an innovative platform dedicated to enhancing user experience through exceptional services. Our focus on customer satisfaction drives everything we do, and we aim to build strong, lasting relationships with our clients.">Job Overview">We are seeking a Customer Success Advocate with at least 3 years of experience in a similar...
-
Customer Success Ambassador
1 week ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeCompany OverviewThe Legends Agency is an innovative platform dedicated to enhancing user experience through exceptional services.We focus on customer satisfaction and aim to build strong, lasting relationships with our clients.Job DescriptionWe are seeking a Customer Success Manager with at least 3 years of experience in a similar role.You will be...
-
Customer Success Liaison
4 weeks ago
Cape Town, Western Cape, South Africa CV Library Full timeExceptional Opportunity for a Client-Centric ProfessionalWe are seeking a highly motivated and enthusiastic Client Response Coordinator to join our Client Success team at CV-Library. This exciting role presents an excellent opportunity for a customer-focused individual to make a significant impact in delivering exceptional service to our clients.Key...
-
Customer Success Expert
7 days ago
Cape Town, Western Cape, South Africa Arvo Full timeAbout ArvoArvo is a rapidly growing South African software company specializing in developing solutions for the property management industry. Our mission is to create the most advanced end-to-end property management ecosystem, enabling seamless migration processes and providing dedicated training and support services to ensure customer success.
-
B2B Growth Strategist
3 weeks ago
Cape Town, Western Cape, South Africa Success Coach Full timeThis is a unique opportunity for a skilled and results-driven sales professional to join our team at Success Coach. We are seeking an independent contractor who can partner with us to drive business growth through effective lead generation, deal closure, and relationship building.About the RoleAs a B2B Growth Strategist, you will work closely with our...