Customer Success Strategist
1 month ago
Electrum Payments is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our clients achieve their desired outcomes and successfully utilize our SaaS fintech product.
Main Responsibilities:
- Serve as the primary point of contact for clients, working closely with them to understand their needs, goals, and objectives.
- Collaborate with cross-functional teams to ensure that clients receive exceptional support and service.
- Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate.
- Monitor and analyze customer usage data to identify opportunities for growth and expansion.
- Communicate product updates and new features to clients, ensuring they are aware of and utilizing all available resources.
Requirements:
- Bachelor's degree in technology or business.
- 5+ years proven work experience as Customer Success Manager or a similar role within the enterprise software industry.
- Experience in handling multiple large customer accounts simultaneously.
- A proven track record of limiting churn in customer accounts and improving growth.
-
Cape Town, Western Cape, South Africa Success Coach Full timeWe are seeking a highly skilled and experienced Business Development Strategist to join our team at Success Coach.As a Business Development Strategist, you will play a key role in generating new leads, converting them into sales, and building strong customer relationships. You will work closely with the business owner to identify opportunities and grow our...
-
B2B Growth Strategist
2 weeks ago
Cape Town, Western Cape, South Africa Success Coach Full timeThis is a unique opportunity for a skilled and results-driven sales professional to join our team at Success Coach. We are seeking an independent contractor who can partner with us to drive business growth through effective lead generation, deal closure, and relationship building.About the RoleAs a B2B Growth Strategist, you will work closely with our...
-
Customer Retention Strategist
3 weeks ago
Cape Town, Western Cape, South Africa Initiate International Full timeInitiate International Sales & Marketing - Job Title: Customer Retention StrategistWe are looking for a highly skilled Customer Retention Strategist to join our team at Initiate International in Cape Town. The ideal candidate will have 2+ years of experience in a retention or marketing role, preferably in the online gambling or sports betting industry.The...
-
Customer Loyalty Strategist
1 month ago
Cape Town, Western Cape, South Africa Initiate International Full timeJob OverviewWe are seeking a highly skilled Customer Loyalty Strategist to join our team at Initiate International.
-
Customer Value Growth Strategist
3 weeks ago
Cape Town, Western Cape, South Africa Deka Minas Pty Ltd Full timeUnlock your career potential as a Customer Value Growth Strategist at Deka Minas Pty Ltd, where you will play a pivotal role in driving organisational growth through effective customer value management.The estimated salary for this position is between $80,000 and $120,000 per annum, depending on experience and location. Key Responsibilities:- Develop and...
-
Customer Value Optimization Strategist
4 weeks ago
Cape Town, Western Cape, South Africa Deka Minas (Pty) Ltd Full timeAbout the RoleWe are seeking a highly skilled Customer Value Optimization Strategist to join our team at Deka Minas (Pty) Ltd. As a key member of our organization, you will play a critical role in maximizing customer value through insights-driven campaigns.Job SummaryThe Customer Value Optimization Strategist will be responsible for ensuring the effective...
-
Career Accelerator Success Strategist
1 month ago
Cape Town, Western Cape, South Africa FourthRev Full timeOur vision at FourthRev is to become the world's leading enabler of employability outcomes for students and lifelong learners. We are deeply passionate about work being a meaningful, fulfilling part of life.We pride ourselves on offering flexible working arrangements and ongoing professional growth and development, placing staff health and happiness at the...
-
Customer Experience Strategist
4 weeks ago
Cape Town, Western Cape, South Africa Ditto Hire Full timeRole OverviewWe are seeking a highly skilled Customer Experience Strategist to join our team at Ditto Hire. As a key member of our organization, you will play a pivotal role in shaping the way we create value in our partnerships with top-tier brands and companies.In this role, you will work closely with our team to constantly re-evaluate and refine our...
-
Cape Town, Western Cape, South Africa Delta-v Full timeJob Title: Marketing Campaign Strategist for FinTech and SaaS CustomersWe are seeking a highly skilled Marketing Campaign Strategist to join our team at Delta-v. This role is an opportunity to own the strategy and execution of Go-to-Market campaigns for our international FinTech and SaaS customers.About the RoleYou will engage directly with Sales and...
-
Customer Insights Integration Strategist
4 weeks ago
Cape Town, Western Cape, South Africa Armstrong Appointments Full timeJob DescriptionWe are seeking an experienced Customer Insights Integration Strategist to join our team at Armstrong Appointments.Our ideal candidate will have a strong background in customer strategy and insights generation, with experience integrating disparate sources of information into coherent business messages.The successful candidate will be...
-
Digital Customer Experience Strategist
4 weeks ago
Cape Town, Western Cape, South Africa ShopriteX Full timeJob OverviewWe are seeking a seasoned Digital Customer Experience Strategist to enhance our customer engagement through digital and analytical solutions. As part of our team, you will focus on customer growth and profitability within the Rewards program.Key ResponsibilitiesCollaborate with business stakeholders across departments to design and deliver...
-
Senior Rewards Strategist
2 weeks ago
Cape Town, Western Cape, South Africa Paracon Full timeJob Title: Senior Rewards StrategistAt Paracon, we're seeking a highly skilled and experienced Rewards Strategist to join our team. This is an exciting opportunity to develop and implement innovative rewards programs that drive customer engagement and loyalty.Key Responsibilities:We're looking for a candidate with expertise in designing and implementing...
-
Cybersecurity Strategist
4 weeks ago
Cape Town, Western Cape, South Africa Synergy Jobs (Pty) Ltd Full timeWe are seeking an experienced Cybersecurity Strategist to join our team at Synergy Jobs (Pty) Ltd. The successful candidate will have a strong background in cybersecurity, risk management, and physical security consulting.About the RoleThe Cybersecurity Strategist will be responsible for assessing and evaluating the security needs of clients, identifying...
-
Data Strategist and Campaign Lead
2 weeks ago
Cape Town, Western Cape, South Africa ShopriteX Full time**Job Title:** Data Strategist and Campaign Lead**Location:** Western Cape, Cape Town**Estimated Salary:** R850,000 - R1,200,000 per annumCompany OverviewShopriteX is a leading retailer in South Africa, committed to delivering exceptional customer experiences. As a Data Strategist and Campaign Lead, you will play a key role in driving customer engagement...
-
Digital Marketing Strategist
3 weeks ago
Cape Town, Western Cape, South Africa Initiate International Full timeWe are seeking a highly skilled Digital Marketing Strategist to join our team at Initiate International in Cape Town. The successful candidate will be responsible for driving marketing success through conversion optimization.About the RoleAs a Digital Marketing Strategist, you will play a pivotal role in developing and implementing effective marketing...
-
Human Resources Strategist
2 days ago
Cape Town, Western Cape, South Africa Merand Corbett & Associates Full timeJob Title: Human Resources StrategistAn exciting opportunity has arisen for a skilled Human Resources Strategist to join Merand Corbett & Associates. As a key member of our team, you will be responsible for developing and implementing HR strategies that drive business growth and excellence.About the Role:We are seeking a highly motivated and experienced...
-
Digital Content Strategist
1 month ago
Cape Town, Western Cape, South Africa Ad Talent Africa Full timeJob Title: Digital Content StrategistJob Summary:We are seeking a skilled Digital Content Strategist to join our team at Ad Talent Africa. As a Digital Content Strategist, you will be responsible for developing and implementing a comprehensive digital content strategy that aligns with our business objectives.Key Responsibilities:Develop and execute a digital...
-
Customer Success Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Arvo Full timeJob OverviewWe are seeking a Customer Success Specialist to join our team at Arvo, a rapidly growing South African software company. As a Customer Success Specialist, you will play a key role in ensuring the success of our clients by providing exceptional support and training on our property management solutions.
-
Digital Marketing Strategist
1 month ago
Cape Town, Western Cape, South Africa Initiate International Full timeJob DescriptionA Digital Marketing Strategist is required to optimize and manage conversion rates for marketing campaigns in Cape Town. This role involves conducting in-depth analysis and testing to identify the most effective strategies aimed at improving acquisition conversions.The ideal candidate will be deeply passionate about digital marketing, with a...
-
Customer Success Expert
1 month ago
Cape Town, Western Cape, South Africa Emporium Full timeJob Title: Customer Success ExpertAbout the Role:We are seeking an experienced and results-driven Customer Success Expert to join our team at Emporium. As a key member of our customer success team, you will be responsible for driving customer growth and ensuring optimal adoption of our software solutions.Key Responsibilities:Develop and foster strong client...