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Customer Service Advocate

1 week ago

Cape Town, Western Cape, South Africa Tracker South Africa Full time
Job Overview

We are seeking a highly skilled Customer Service Advocate to join our team. The successful candidate will be responsible for delivering scheduling support to the region, ensuring that customer service standards are maintained in a highly pressurized environment.

Main Responsibilities
  • Marketing of Tracker products to existing and prospective clients
  • Establishing and maintaining relationships with partners
  • Contract administration, feedback, and daily statistical reporting
  • Providing service within the region and other departments/regions/staff
  • Meeting/exceeding targets
Requirements
  • Matric with 2-3 years' experience in a scheduling role
  • Extensive knowledge of the Western Cape geographical area
  • Intermediate MS Office skills, especially Excel
  • Ability to work under pressure and as part of a team