Leadership Role for Customer Experience

About TravelLab Global ABWe are seeking an experienced leader to oversee our customer operations functions across multiple channels.Responsibilities:Develop and implement a customer-centric strategy aligned with business objectives.Oversee daily operations of customer support teams.Manage team performance and drive continuous improvement initiatives.Ensure...

Leadership OpportunityNetworkers International SA invites applications from exceptional leaders who can drive business growth and excellence in a dynamic and fast-paced environment.Key ResponsibilitiesDrive Business Growth: Develop and implement strategies to drive revenue growth and profitability.Manage Operational Functions: Oversee the efficient...

About the RoleMCI is seeking a highly motivated and experienced Customer Experience Lead to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our collections team within the call center. Your role involves leading a team of collections agents, monitoring performance metrics, and implementing...

Branch Operations Leadership Role:This leadership role is responsible for overseeing the branch's operations and driving sales growth in the rental sector. The ideal candidate will have a proven track record of success in a leadership role within the construction industry or a related field.The successful candidate will report to the National Sales Director...

About the JobWe are seeking a highly skilled Customer Experience Director to lead our team in delivering exceptional customer experiences.In this role, you will bring your passion for leadership and coaching to motivate and inspire your team to achieve remarkable results.You will work closely with the team to address associate questions, issues, and customer...

As the Shoprite Group of Companies expands its services across brands, the Customer Contact Centre plays a key role in customer experience. The purpose of this role is to provide leadership and operational excellence in the evolution of our service delivery.The Customer Experience Manager manages all aspects of the Customer Contact Centre, including the...

Company OverviewTumaini Consulting is a prominent beverage manufacturing company based in the Western Cape. Our organization prides itself on being a leader in the industry, with a strong focus on excellence and quality.Job DescriptionWe are seeking an experienced and motivated Production Manager to oversee our operations. This key leadership role requires...

We are looking for a skilled Fintech Leadership Role professional to join our team as a Strategic Product Manager. In this role, you will be responsible for driving business growth through the development and execution of strategic product plans that align with our organisational goals.Key Responsibilities:Define and execute comprehensive product roadmaps...

Supervisor Job DescriptionThis supervisor role is responsible for leading the front desk team, managing daily operations, and providing outstanding customer service. The ideal candidate will have excellent leadership and communication skills, a strong focus on customer satisfaction, and the ability to train and develop staff members.Main...

Job DescriptionThis Dealership Service Manager role requires an individual with strong leadership skills and extensive experience in workshop management. The ideal candidate must have a minimum of 5 years' recent experience in a similar position within the automotive industry.Key ResponsibilitiesDevelop and implement effective policies and procedures to...

About OneDayOnly Offers (Pty) Ltd.We're a dynamic company that's changing the face of e-commerce in South Africa. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a leader in the daily deals industry.Job DescriptionWe're seeking an experienced Supply Chain Leadership Role professional to drive our inventory...

Job Title: Leadership Role in Construction SectorReference: CPT003410-Del-1We require a proven leader who has successfully driven sales and achieved business targets within the construction sector or a related field. You will be responsible for overseeing the branch requirements and rental sector, ensuring business growth.Key Responsibilities:Develop and...

About the JobThis is a challenging and rewarding role that requires a high level of expertise and experience in project management, development, and construction.As a Senior Development Manager at Calgro M3 Developments, you will be responsible for managing a portfolio of projects from initiation to completion, ensuring that they are delivered on time,...

About the RoleThe team lead will play a crucial role in ensuring the success of our projects and will be responsible for driving the development of software projects. As a key member of our team, you will be expected to work closely with other teams to ensure that projects are defined, prioritised and executed.We are looking for an experienced team lead who...

Logimeter is a cutting-edge SaaS company based in Cape Town, South Africa, dedicated to empowering car dealerships to boost their sales performance and revenues through innovative solutions.About the Job DescriptionWe are seeking an exceptional individual to fill the role of Head of Customer Success, responsible for spearheading customer satisfaction,...

About the Role:As a Lead Customer Experience Specialist, you'll play a critical role in shaping the customer experience at Lead Generation Group. You'll lead and mentor our support team, driving them to deliver exceptional service and meet key performance indicators.You'll be responsible for optimizing support processes, implementing best practices, and...

At Quicket, we're a dynamic group of individuals who value altruism, curiosity, pioneering, respect, and team spirit. We put our customers' needs first, striving to make experiences accessible and enjoyable for all.We're looking for an experienced leader to spearhead our Customer Success team, ensuring top-notch customer experiences and driving growth in the...

At Lead Generation Group, we're seeking a skilled Customer Support Leadership Position to lead our support team and drive exceptional service delivery. As a key member of our team, you'll be responsible for ensuring timely resolution of customer inquiries and escalations, optimizing support processes, and implementing best practices.The ideal candidate will...

We are looking for an experienced Engineering Leadership professional to join our team at 5th Dimension Consulting. This role will focus on leading engineering teams with at least 2 years of experience in modern context with cloud technologies and autonomous high-performing team organisational patterns.This individual will be responsible for defining and...

Preferred Skills:High flexibility and adaptability to different customers and situations.A high sense of urgency with demonstrated ability to work independently.An outstanding leadership style, with excellent interpersonal and communication skills.Ability to work a flexible schedule to meet the needs of the business.Experience with strategic sales planning,...