Customer Experience Coordinator

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

About the RoleWe are seeking a highly organized and proactive Customer Experience Coordinator to provide exceptional administrative support to our team. This role is ideal for someone with excellent communication skills, attention to detail, and experience in office management.Key Responsibilities:Provide comprehensive administrative support, including...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

About the RoleWe are seeking a skilled Software Engineer to join our team of innovators. As a key member of our engineering team, you will be responsible for building and maintaining scalable applications that meet the needs of our users. Your expertise in software development, combined with your passion for delivering high-quality solutions, will make you a...

Job OverviewThe role sits within a newly created team, enabling us to significantly improve our internal communications with teams across South Africa and UK Operations. It will focus on building and leading a strategic communications plan, driving engagement and supporting activity for all colleagues. The role, based in our Cape Town office, will provide...

About the RoleAs a Service Advisor at our dealership in Cape Town, you will play a crucial role in ensuring seamless customer experiences. We are seeking an individual with prior experience in a similar position to join our team.Key Responsibilities:• Booking appointments and facilitating communication between clients and our service department•...

Job OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as an Admin Associate. In this role, you will be responsible for overseeing the day-to-day administration of our showroom, including customer queries, payments, refunds, and credits.

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

Job Overview: We are seeking a skilled Learning and Development Facilitator to join our team at Customer Experience People SA Ltd. The ideal candidate will have experience in training and development within the insurance sector.Key Responsibilities:Partner with clients to understand their training needsDesign and deliver training programs to enhance employee...

Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our dynamic team in Cape Town, South Africa.Key Responsibilities:Manage inbound customer queries and provide timely support to ensure exceptional customer experience.Process purchase orders and coordinate with suppliers and distribution centers to ensure timely delivery to...

Job Overview: We are seeking a highly skilled Strategic Communications Manager to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan, driving engagement and supporting activity for all colleagues.Key Responsibilities:Tailor and deliver a wide range of impactful communication...

Job OverviewA senior team manager at Customer Experience People SA Ltd guides and oversees the development of their team, ensuring they achieve goals that contribute to the growth of the department and wider organization. They create an environment that promotes positive communication, encourages team bonding, and drives a culture of high performance.Key...

Job Title: Travel Experience CoordinatorCompany: Kinesis HoldingsWe are seeking a skilled Travel Experience Coordinator to join our dynamic team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients.Key Responsibilities:Manage a...

About the Role:We are seeking an exceptional Internal Operations Communication Manager to join our team at Customer Experience People SA Ltd. This is a unique opportunity to make a significant impact on our internal communication landscape.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including strategic planning...

Job OverviewThe role of Internal Operations Communication Manager sits within a newly created team at Customer Experience People SA Ltd, allowing us to significantly improve the way we engage with our internal teams across South Africa and UK Operations.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including...

Job Overview: We are seeking a skilled Operational Communications Specialist to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan to drive engagement and support activity for all colleagues. The ideal candidate will have a strong background in marketing or a related field, with a...

Job OverviewWe are seeking a highly skilled Shopping Experience Coordinator to join our crew at Crew Life at Sea. This is an exciting opportunity for individuals who have a passion for delivering exceptional customer service and creating memorable shopping experiences for our guests.

At CallForce, we're seeking an exceptional Customer Experience Manager to lead our team of Call Centre Agents in delivering outstanding customer experiences. This role involves mentoring and coaching agents to achieve client goals while maintaining a positive work environment.Key Responsibilities:Lead and manage a team of Call Centre Agents to meet client...

Key Responsibilities:Develop comprehensive customer journey maps that illustrate the customer's experience across all touchpoints and stages.Analyze customer interactions, identify pain points, and gather insights to inform strategic decisions.Collect and analyze customer feedback, behavior data, and performance metrics to gain a deeper understanding of the...

Customer Experience SpecialistKinesis Holdings seeks consultants who are passionate about creating exceptional customer experiences and excel in a fast-paced, innovative setting. As a key member of our team, you will assist clients with their travel needs, from booking flights and hotels to arranging car rentals and providing guidance on travel visas.Key...