Brand Experience Coordinator

3 days ago


Cape Town, Western Cape, South Africa Ad Talent Full time

About Us

We are Ad Talent, a holistic branding and communication agency that works with clients to define, create and market meaningful brands.

Job Summary

As a Brand Experience Coordinator at Ad Talent, you will support the Account Manager in the day-to-day management of client accounts, ensuring the smooth execution of retainers, projects, and campaigns. Your role will involve assisting with administrative duties, serving as a secondary point of contact for clients, and coordinating communications between teams and suppliers.

Key Responsibilities

  • Administrative Support
    • Assist the Account Manager with all administrative tasks, including tracking expenses and invoices, and maintaining accurate client records and project documentation.
  • Client Communication
    • Serve as a secondary point of contact for clients, addressing routine inquiries and relaying them to the Account Manager or creative teams in a timely manner.
  • Coordination and Planning
    • Take initiative to ensure clarity between various stakeholders, and effectively brief and manage communications and coordination between remote teams and external suppliers to ensure clarity regarding deliverables.
  • Project Management
    • Help manage timelines, track deliverables, and ensure all deadlines are met.
  • Shoot Coordination
    • Assist with creating shoot cost estimates, arrange any details or requirements with clients, attend and assist on shoots.
  • Status Reporting
    • Draft and maintain weekly status reports for clients, keeping them updated on project progress.
  • Quality Control
    • Check all work before it is sent to the client to guarantee 100% accuracy.

Requirements

  • Bachelor's degree in marketing, communications, business, or a related field.
  • Strong interest in marketing, advertising, and client services.
  • Proactive, with a willingness to learn and develop in a fast-paced and remote work environment.

Estimated Salary: $45,000 - $60,000 per annum, depending on experience.



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