Customer Experience Coordinator
1 month ago
About the Role
We are seeking a highly organized and proactive Customer Experience Coordinator to provide exceptional administrative support to our team. This role is ideal for someone with excellent communication skills, attention to detail, and experience in office management.
Key Responsibilities:
- Provide comprehensive administrative support, including calendar management, travel arrangements, and meeting coordination.
- Manage all inbound calls for senior management.
- Prepare documents, reports, and presentations for internal and external communications.
- Manage confidential and sensitive information with discretion.
- Perform various ad-hoc tasks as required by senior management.
Requirements:
- Minimum 3 years' experience in an Executive Assistant/Support Specialist/Office Coordination capacity.
- Strong proficiency in Microsoft Office 365, including SharePoint Online.
- Degree/Diploma or courses in Executive Support, Communications, Business, Office Management, or a related field (beneficial).
Salary and Benefits:
The salary for this position is estimated at R550,000 - R650,000 per annum, depending on experience. Other benefits include medical aid, retirement annuity, and leave entitlements.
Work Environment:
This role will be based in Shoprite's Head Office in Cape Town, with occasional travel to other locations as required. The successful candidate will be working in a fast-paced environment with multiple priorities and deadlines.
-
Customer Experience Associate Lead
4 weeks ago
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAre you a customer experience enthusiast with a passion for delivering exceptional service? We are seeking an experienced Customer Service Adviser to join our global team. As a Customer Experience Associate Lead, you will play a vital role in providing high-quality responses to customers, maintaining performance standards, and attending to high volumes of...
-
Customer Experience Representative
3 weeks ago
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAbout Customer Service Adviser RoleWe are seeking a highly skilled Customer Service Adviser with webchat and voice experience to join our global team at Customer Experience People SA Ltd.Key Responsibilities:Provide high-quality responses to customers, maintaining performance standards and handling high volumes of calls/chats/emails.Proactively identify...
-
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAt Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...
-
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeJob OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...
-
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeWe are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...
-
Customer Experience Coordinator
4 weeks ago
Cape Town, Western Cape, South Africa Neptune Full timeAbout UsMotus Tokai Multifranchise is a leading provider of vehicle services, committed to delivering exceptional customer experiences. Our team is dedicated to providing prompt and quality service to customers.Job DescriptionWe are seeking a highly skilled Customer Experience Coordinator to join our team. The successful candidate will be responsible for...
-
Customer Experience Coordinator
5 days ago
Cape Town, Western Cape, South Africa Status Staffing Full timeJob Title: Customer Experience CoordinatorEstimated Salary: R11,000 - R15,000 per monthCompany Overview:Status Staffing is committed to delivering exceptional customer experiences through our skilled administrative professionals.Job Description:Maintain and update your daily workflow queue for management reporting.Log all telephone calls received on the...
-
Customer Experience Coordinator
1 month ago
Cape Town, Western Cape, South Africa Qetello Holdings Full timeOverview">Qetello Holdings is seeking a dynamic Customer Service Liaison to join our team in Cape Town. This exciting opportunity presents a chance to make a meaningful impact on customer satisfaction.">Salary">R 22,000 per month, total cost to company.">Job Description">The Customer Service Liaison serves as the primary point of contact between Qetello...
-
Customer Experience Coordinator
1 month ago
Cape Town, Western Cape, South Africa Intercon Recruitment Full timeAbout the RoleAs a Service Advisor at our dealership in Cape Town, you will play a crucial role in ensuring seamless customer experiences. We are seeking an individual with prior experience in a similar position to join our team.Key Responsibilities:• Booking appointments and facilitating communication between clients and our service department•...
-
Customer Experience Coordinator
4 weeks ago
Cape Town, Western Cape, South Africa HomeChoice Holdings Limited Full timeJob OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as an Admin Associate. In this role, you will be responsible for overseeing the day-to-day administration of our showroom, including customer queries, payments, refunds, and credits.
-
Internal Communications Strategic Lead
1 month ago
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAbout Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.
-
Customer Experience Coordinator
1 week ago
Cape Town, Western Cape, South Africa Recruit King Full timeWe are looking for a highly motivated and enthusiastic individual to join our team as a Front of House for Spa. The successful candidate will be responsible for providing exceptional customer service and maintaining a clean and organized front desk area.Key Skills:Excellent communication and interpersonal skillsAbility to multitask and prioritize tasks...
-
Customer Experience Specialist
1 month ago
Cape Town, Western Cape, South Africa takealot Full timeJob OverviewWe are seeking a highly skilled Customer Experience Specialist to join our dynamic team in Cape Town, South Africa.Key Responsibilities:Manage inbound customer queries and provide timely support to ensure exceptional customer experience.Process purchase orders and coordinate with suppliers and distribution centers to ensure timely delivery to...
-
Customer Experience Manager
1 month ago
Cape Town, Western Cape, South Africa CallForce Full timeAt CallForce, we're seeking an exceptional Customer Experience Manager to lead our team of Call Centre Agents in delivering outstanding customer experiences. This role involves mentoring and coaching agents to achieve client goals while maintaining a positive work environment.Key Responsibilities:Lead and manage a team of Call Centre Agents to meet client...
-
Shopping Experience Coordinator
1 month ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeJob OverviewWe are seeking a highly skilled Shopping Experience Coordinator to join our crew at Crew Life at Sea. This is an exciting opportunity for individuals who have a passion for delivering exceptional customer service and creating memorable shopping experiences for our guests.
-
Customer Experience Ambassador
4 weeks ago
Cape Town, Western Cape, South Africa Marriott International Full timeEmbark on a fulfilling career as a Customer Experience Ambassador with Marriott International, where you will play a pivotal role in promoting brand awareness and driving revenue growth.About the RoleWe are seeking a highly motivated and results-driven individual to join our team as a Reservations / Sales & Marketing Coordinator. As a key member of our sales...
-
Customer Experience Manager
4 weeks ago
Cape Town, Western Cape, South Africa Propr Full timeJob Title: Customer Experience Manager We are seeking an exceptional Customer Experience Manager to lead our Concierge department at Propr. This is a challenging leadership role that requires high energy and dedication to delivering outstanding guest experiences.About the Job This position involves managing a diverse team of Concierges who will need your...
-
Customer Service Coordinator
1 month ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeCustomer Service CoordinatorThe Legends Agency is seeking a highly skilled and organized Customer Service Coordinator to join our team in Durbanville Industrial Park.About the Role:Provide exceptional customer service by greeting visitors warmly, answering phone inquiries, and managing office supplies effectively.Assist with administrative tasks to maintain...
-
Hotel Experience Coordinator
1 week ago
Cape Town, Western Cape, South Africa Fempower Full timeFempower is seeking a skilled Concierge Professional to join our team in this exciting role. As a key member of our Guest Services department, you will be responsible for ensuring the smooth and efficient operation of our Concierge services.Estimated Salary: $45,000 - $55,000 per year.Job DescriptionThis role involves acting as a 'One Point Contact' for all...
-
Luxury Experience Coordinator
1 month ago
Cape Town, Western Cape, South Africa Ten Lifestyle Group Full timeWe're seeking a seasoned professional to join our team as a Luxury Experience Coordinator, based in South Africa. In this full-time role, you'll play a pivotal part in delivering unparalleled luxury experiences for high-net-worth clients globally.With a passion for travel and a keen eye for detail, you'll work closely with our esteemed clientele to craft...