Customer Experience Coordinator

1 month ago


Cape Town, Western Cape, South Africa Shoprite Full time

About the Role

We are seeking a highly organized and proactive Customer Experience Coordinator to provide exceptional administrative support to our team. This role is ideal for someone with excellent communication skills, attention to detail, and experience in office management.

Key Responsibilities:

  • Provide comprehensive administrative support, including calendar management, travel arrangements, and meeting coordination.
  • Manage all inbound calls for senior management.
  • Prepare documents, reports, and presentations for internal and external communications.
  • Manage confidential and sensitive information with discretion.
  • Perform various ad-hoc tasks as required by senior management.

Requirements:

  • Minimum 3 years' experience in an Executive Assistant/Support Specialist/Office Coordination capacity.
  • Strong proficiency in Microsoft Office 365, including SharePoint Online.
  • Degree/Diploma or courses in Executive Support, Communications, Business, Office Management, or a related field (beneficial).

Salary and Benefits:

The salary for this position is estimated at R550,000 - R650,000 per annum, depending on experience. Other benefits include medical aid, retirement annuity, and leave entitlements.

Work Environment:

This role will be based in Shoprite's Head Office in Cape Town, with occasional travel to other locations as required. The successful candidate will be working in a fast-paced environment with multiple priorities and deadlines.



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