Customer Experience Manager

Are you a customer experience enthusiast with a passion for delivering exceptional service? We are seeking an experienced Customer Service Adviser to join our global team. As a Customer Experience Associate Lead, you will play a vital role in providing high-quality responses to customers, maintaining performance standards, and attending to high volumes of...

About Customer Service Adviser RoleWe are seeking a highly skilled Customer Service Adviser with webchat and voice experience to join our global team at Customer Experience People SA Ltd.Key Responsibilities:Provide high-quality responses to customers, maintaining performance standards and handling high volumes of calls/chats/emails.Proactively identify...

At Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...

Job OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

Africa-Experience, a leading tour operator specialising in southern and eastern Africa, is seeking a talented Digital Content Director to lead our content initiatives across various platforms. The ideal candidate will have strong knowledge of Tanzania, Kenya, Namibia, South Africa, and Botswana as travel destinations, particularly in safaris and mountain...

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

About the Role:We are seeking an exceptional Internal Operations Communication Manager to join our team at Customer Experience People SA Ltd. This is a unique opportunity to make a significant impact on our internal communication landscape.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including strategic planning...

Job OverviewThe role of Internal Operations Communication Manager sits within a newly created team at Customer Experience People SA Ltd, allowing us to significantly improve the way we engage with our internal teams across South Africa and UK Operations.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including...

Job Description for Customer Relationship SpecialistAbout Us:CME Recruitment is an innovative luxury brand retail company, and we're seeking a talented Customer Relationship Specialist to join our team. Our ideal candidate will play a pivotal role in nurturing and expanding our customer base while ensuring an exceptional customer experience.Key...

At CallForce, we're seeking an exceptional Customer Experience Manager to lead our team of Call Centre Agents in delivering outstanding customer experiences. This role involves mentoring and coaching agents to achieve client goals while maintaining a positive work environment.Key Responsibilities:Lead and manage a team of Call Centre Agents to meet client...

West Coast Personnel empowers businesses to create impactful, personalized interactions with their customers, significantly boosting conversion rates. We offer a platform for crafting and designing highly personalized landing pages, delivering them through SMS without any mobile data costs for consumers in South Africa.This is an excellent opportunity to...

Key Responsibilities:Staff ManagementRecruit, train, and supervise call centre staff.Develop performance goals and objectives for the teamConduct regular monthly performance evaluations and provide feedbackOperational OversightOversee day-to-day call centre operations, ensuring efficiency and productivityDevelop and implement call centre policies and...

ABC is a dynamic and innovative company that values excellence in customer service. We are seeking a highly skilled Senior Customer Experience Manager to join our team.Job Overview:We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, as well as a comprehensive benefits package. The successful candidate will have the...

Job OverviewAfrica-Experience, a leading tour operator in southern and eastern Africa, seeks a skilled Digital Content Strategist & Manager to lead our content initiatives across various platforms. As part of our vibrant team, you will be responsible for guiding and overseeing the content creation process from start to finish. This role involves creating a...

Located in London, Somewhere is seeking a Customer Experience Advocate to join their team. This role offers an estimated salary of USD 2,500 per month.About SomewhereSomewhere is a membership management software that helps businesses effectively sell, track, and grow their membership. With a strong focus on customer support and problem resolution, the...

Customer Experience DirectorWe're seeking a seasoned Customer Experience Director to lead our service delivery efforts and drive customer satisfaction. As a key member of our team, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

About the Role:At WNS Global Services, we are seeking a highly skilled Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for engaging with customers through multiple channels to resolve their queries in a manner that meets and exceeds their needs.Key Responsibilities:Perform customer verifications,...

Role OverviewWe are seeking a highly skilled and experienced Senior Content Manager to lead our content initiatives across various platforms. As part of the Africa-Experience team, you will be responsible for guiding and overseeing the content creation process from start to finish.Key Responsibilities:Content Creation Management: Oversee the strategic...

We're seeking a Customer Experience Director to lead our service delivery efforts and drive customer satisfaction. As a key member of our team, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service standards. Your expertise in program...