German Language Team Lead Position
1 month ago
We are seeking a highly skilled German Language Team Lead to join our team in Woodstock, CT. The ideal candidate will have strong leadership abilities and excellent communication skills in German.
About the RoleAs a German Language Team Lead, you will be responsible for leading a team of call center representatives in providing exceptional customer service to clients. You will work closely with our team to ensure that our customers receive the highest level of support and satisfaction.
Responsibilities- Lead a team of call center representatives in providing exceptional customer service
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to achieve business objectives
- Mentor and train team members to enhance their skills and knowledge
To be successful in this role, you will need:
- Professional fluency in German (C1 or higher)
- Previous experience as a team leader in a call center or BPO environment (at least 2 years)
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and meet deadlines
We offer a competitive salary package, including:
- Basic salary: R27,000 - R30,000 per month
- Medical insurance and group cover, which consists of death, disability, and funeral cover
- A comprehensive benefits package
- Ongoing training and development opportunities
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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