Hospitality Operations Manager

1 day ago


Cape Town, Western Cape, South Africa The Royal Portfolio Full time
Job Title: Hospitality Operations Manager

We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at The Royal Portfolio.

About Us

The Royal Portfolio is a luxury hospitality company that offers exceptional experiences to our guests. We take pride in providing world-class service and amenities, and we are committed to exceeding our guests' expectations.

Salary

An estimated annual salary for this position is $85,000-$110,000, depending on experience.

Job Description

The primary responsibility of the Hospitality Operations Manager will be to oversee the day-to-day operations of the hotel, ensuring that all aspects of the property are running smoothly and efficiently. This includes managing the front desk, concierge, housekeeping, and food and beverage departments.

The ideal candidate will have a minimum of 5 years of experience in a similar role and possess excellent leadership and communication skills. They will also be responsible for training and developing staff members, as well as implementing new procedures and policies to improve guest satisfaction.

In addition to their technical skills, the Hospitality Operations Manager must have a strong understanding of the luxury hospitality industry and be able to provide exceptional customer service to our discerning guests.

Required Skills and Qualifications
  • 5 years of experience in a luxury hotel or resort setting
  • Diploma in Hospitality or related field
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills
Benefits

The Royal Portfolio offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Our employees also enjoy discounted rates on our properties and other perks.



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