Senior Hospitality Operations Manager
2 months ago
About the company:
Parvana is a forward-thinking property development brand that highlights the joys of urban living. Their developments focus on design excellence, sustainability, and community enrichment. This company is the perfect place to take your career to the next level while working alongside passionate individuals who are advocates of city living.
About the role:
This is a unique opportunity to oversee the daily operations of roughly 80 apartments, ensuring the highest standards of hospitality and property management. You will be responsible for improving financial performance through strategic budgeting, cost management, and revenue enhancement.
Key responsibilities:
- Lead and develop front desk, housekeeping, and maintenance teams, promoting accountability and teamwork.
- Guide pricing and marketing strategies by analysing competitor activities and market trends.
- Collaborate with marketing and sales to increase property visibility on platforms such as Airbnb, and direct channels.
- Maintain superior guest satisfaction through proactive feedback and review management.
- Champion the use of technology and data-driven decisions to improve operations and enhance guest experiences.
What you need:
- 3+ years in a leadership role within hospitality or property management.
- Bachelor's degree in Business Administration, Hospitality, or related field would be advantageous.
- Strong business acumen with strategic decision-making abilities.
- Outstanding interpersonal skills and service-oriented.
- Proficiency in technology and property management systems, with a willingness to adopt new tools.
- Strong work ethic with an ability to think proactively.
- Exceptional attention to detail, highly organised and a quick learner.
About the company culture:
Parvana is a dynamic company that values its employees and strives to create a positive work environment. As a team member, you will have the opportunity to work on cutting-edge projects and make a significant impact on the company's growth and your own career.
About the benefits:
This role offers a competitive salary, excellent benefits, and opportunities for professional growth and development. If you are a motivated and experienced hospitality professional looking for a new challenge, please apply for this exciting opportunity.
Original language: en
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