Dutch Language Customer Service Specialist

1 week ago


Province of North West, South Africa Black Pen Recruitment Full time
Customer Service Representative (Dutch Speaking)

We are seeking a highly skilled Dutch speaking customer service representative to join our team at Black Pen Recruitment. As a customer service representative, you will be responsible for providing excellent customer service to our clients across various industries.

Key Responsibilities:

  • Answering customer inquiries in Dutch and English via phone, email, and chat
  • Providing product information and resolving customer complaints
  • Collaborating with internal teams to resolve customer issues
  • Meeting customer service standards and key performance indicators

Requirements:

  • Native level fluency in Dutch language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/ South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost


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