Current jobs related to Senior Customer Service Representative for International Airline - Province of North West - Black Pen Recruitment
-
Province of North West, South Africa Black Pen Recruitment Full timeWe are seeking a highly skilled and multilingual customer service professional to join our team at Black Pen Recruitment. This is an excellent opportunity for individuals with native-level fluency in German and experience working in a demanding call center environment.Company Overview: Our client is a leading airline brand that operates globally, providing...
-
Province of North West, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a highly skilled and fluent Dutch-speaking customer support representative to join our team at Black Pen Recruitment. This is an excellent opportunity for someone looking to work with a prestigious airline brand on various work streams, providing exceptional customer service and support to passengers in Dutch and English...
-
Province of North West, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a highly skilled Customer Service and Sales Professional to join our team in North West, South Africa. As a representative of a prestigious airline brand, you will be responsible for handling various work streams, including assistance to passengers with pre- and post-flight departure travel-related queries.Key responsibilities...
-
International Customer Service Representative
3 weeks ago
Province of North West, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a highly motivated and skilled International Customer Service Representative to join our team at Black Pen Recruitment. This role involves providing exceptional customer service to international passengers in Spanish and English languages.As a key member of our team, you will be responsible for handling various work streams,...
-
Airlines Greek Language Sales Representative
3 weeks ago
Province of North West, South Africa Black Pen Recruitment Full timeWe are seeking a highly skilled Airlines Greek Language Sales Representative to join our team at Black Pen Recruitment. This is a fantastic opportunity for individuals who are passionate about customer service and sales.Job Type: Full time/PermanentLocation: North West, South AfricaWorkplace: Fully RemoteEstimated Salary: R250,000 - R300,000 per annum,...
-
International Customer Service Representative
4 weeks ago
Province of North West, South Africa Black Pen Recruitment Full timeJob DescriptionWe are seeking a highly skilled and multilingual Customer Service Representative to join our team. As an International Customer Service Representative, you will be responsible for providing exceptional customer service to clients across multiple verticals.Key Responsibilities:Assist passengers with pre & post flight departure travel-related...
-
Province of North West, South Africa Black Pen Recruitment Full timeBlack Pen Recruitment is proud to present a unique opportunity for a skilled French language expert to join our client, an award-winning international airline contact centre in South Africa. As a passionate advocate for exceptional customer experience, you will have the chance to work with a prestigious airline brand on various work streams. Job Overview:In...
-
Province of North West, South Africa Black Pen Recruitment Full timeAbout Our ClientOur client is a renowned multichannel customer support centre, operating globally with centres in Fiji, South Africa, and Peru, and a team of remote colleagues in Namibia. They pride themselves on providing exceptional client experiences through their award-winning, international contact centre.The RoleThis role offers the opportunity to work...
-
Multilingual Contact Centre Representative
4 weeks ago
Province of North West, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a highly skilled and multilingual Contact Centre Representative to join our team in North West, South Africa. As a representative of Black Pen Recruitment, you will be working with a prestigious airline brand on various work streams.Job DescriptionYou will be assisting passengers with pre and post-flight departure travel-related...
-
Province of North West, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a highly skilled French Speaking Customer Service and Sales Representative to join our prestigious airline brand's customer relations department in South Africa.
-
International Customer Service Representative
3 weeks ago
Province of North West, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team. As an International Customer Service Representative, you will be responsible for providing exceptional customer experiences to passengers across various work streams.
-
Province of North West, South Africa Black Pen Recruitment Full timeJob Overview: Black Pen Recruitment is partnering with a prestigious airline brand to find an experienced Italian-speaking customer support specialist to work on various projects, providing exceptional service to international passengers. About the Role:We are seeking a highly skilled and motivated individual who possesses native-level fluency in Italian...
-
Province of North West, South Africa Black Pen Recruitment Full timeAbout the Company: Our client, an award-winning contact centre, specialises in providing high-quality customer support services across multiple verticals from their strategically located centres. They pride themselves on building strong relationships with their clients and embodying their brands through exceptional client experience.
-
Province of North West, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking an experienced and enthusiastic Greek Speaking Customer Service and Sales Representative to join our team at Black Pen Recruitment. This is a fantastic opportunity to work for a prestigious airline brand on various work streams, assisting passengers with pre & post flight departure travel-related queries in customer relations...
-
Multilingual Contact Centre Representative
4 weeks ago
Province of North West, South Africa Black Pen Recruitment Full timeJob OpportunityWe are seeking a skilled and dedicated Multilingual Contact Centre Representative to join our team in North West, South Africa.About the RoleThis is a fantastic opportunity for someone who speaks Italian fluently and wants to work with a prestigious airline brand on various work streams.ResponsibilitiesWork on airline reservations systems &...
-
Sales and Customer Service Representative
2 weeks ago
Province of North West, South Africa RICH LEAGUE MARKETING Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic individual to join Rich League Marketing as a Sales and Customer Service Representative in the retail industry. About the Role:As a Sales and Customer Service Representative, you will play a key role in achieving sales targets and ensuring customer satisfaction. You will be responsible for...
-
Senior Financial Service Representative
6 days ago
Province of North West, South Africa Sanlam Group Full timeJob Title : Senior Financial Service Representative - MafikengAt Sanlam Group, we are committed to helping our clients achieve their financial goals. We are currently seeking a highly skilled and experienced Senior Financial Service Representative to join our team in Mafikeng.We offer a competitive salary of R250,000 - R350,000 per annum, depending on...
-
Sales and Customer Service Representative
1 week ago
Province of North West, South Africa RICH LEAGUE MARKETING Full timeAbout UsRICH LEAGUE MARKETING is a dynamic retail company seeking a highly motivated individual to join our team as a Sales and Customer Service Representative.Job OverviewThis role involves providing exceptional customer service, promoting products, and contributing to the success of our retail stores. As a key member of our team, you will play a vital part...
-
Province of North West, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a skilled Greek speaking customer service and sales professional to join our team as an ambassador for a prestigious airline brand. This is an exciting opportunity to work with a world-renowned client, assisting passengers with pre- and post-flight travel-related queries in Greek and English languages.The ideal candidate will...
-
Customer Service Representative
1 week ago
Province of North West, South Africa Unitrans Full timeJob Title: Customer Service Representative - Ticket Sales and Financial ManagementAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for managing ticket sales and financial transactions, ensuring exceptional customer service and fostering trust...
Senior Customer Service Representative for International Airline
1 month ago
Seeking a highly skilled and multilingual customer service representative to join our team at Black Pen Recruitment. The successful candidate will be working with a prestigious airline brand, providing exceptional support to passengers across various work streams.
About the RoleThis is a full-time permanent position, offering a competitive salary of approximately R250,000 per annum, based on experience. The role involves working in a fully remote environment, with a fibre internet connection or fixed stable ADSL line required. A UPS solution is also necessary during load shedding. Training is provided, including 4 weeks of fully paid training, and a probation period of 4 months.
About You- You should have native level fluency in German language: verbal & written
- Be located in South Africa
- Hold a permanent residence permit/ South African ID
- Be flexible to work shifts
- Meet specific key performance indicators and meet expected client service levels
Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. They embody their client's brands, striving for excellence in client experience.
Responsibilities- Work for a prestigious airline brand on various work streams
- Assist passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages
- Work on airline reservations systems & handling voice calls in English & German may include some written correspondence
- Daily interactions with international passengers with queries and compliments
- Meet specific key performance indicators and meet expected client service levels
