Dutch Language Customer Service and Sales Representative
2 weeks ago
Job Title: Dutch Language Customer Service and Sales Representative
Job Type: Full time/Permanent
Location: North West, South Africa
Workplace: Fully Remote
We are seeking a highly skilled and fluent Dutch language speaker to join our team as a Customer Service and Sales Representative. As a representative of our client, a prestigious airline brand, you will be responsible for providing exceptional customer service to passengers in Dutch and English languages.
Responsibilities:
- Assist passengers with pre and post-flight travel-related queries in customer relations department
- Work on airline reservations systems and handle voice calls in English and Dutch
- Meet specific key performance indicators and client service levels
Requirements:
- Native level fluency in Dutch language: Verbal & Written
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
Training: Fully paid product and systems training provided
Probation period: 4 months
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