Client Success Manager

6 days ago


Johannesburg, Gauteng, South Africa Point Group Full time

**Job Title:** Client Success Manager

**Job Summary:** We are seeking a highly skilled Client Success Manager to join our team at Point Group. As a Client Success Manager, you will be responsible for coordinating all activities associated with delivering against client objectives/requirements.

**Key Responsibilities:**

  • **Customer Management:** Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • **Project Management:** Oversee the planning, execution, and delivery of projects to ensure timely and within-budget completion.
  • **Workflow Management:** Streamline and optimize workflows to improve efficiency and productivity.
  • **Documentation/Administration:** Maintain accurate and up-to-date records and documentation.

**Qualification Requirements:**

  • Bachelor's Degree

**Work Experience:**

  • Minimum 5 years' experience in agency and client-facing roles


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