Client Success Manager
2 months ago
TalentCru is seeking a highly skilled and experienced Client Success Manager to join our team. As a Client Success Manager, you will be responsible for driving and being fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules.
Key Responsibilities- Operational Management
- Overall accountability for effective and efficient admin and payroll management;
- Ensure that Client Success teams adhere to payroll procedures and deadlines;
- Checking, verification and approval of pre-extract reports from Payroll;
- Client Relationship Management
- Establish and maintain relationships with key client management contacts;
- Attend client meetings and conduct regular client visits;
- Develop awareness of client future business needs, identify potential opportunities and communicate;
- Financial Management
- Responsible for ensuring on-time and accurate invoice delivery to clients;
- Continuously liaise with credit control, client and service delivery teams to ensure that invoices are paid timeously and queries are resolved;
- Analyse weekly stats per responsible client;
- People Management
- Coach and mentor assignees;
- Manage teams and disciplinary issues;
- Manage disciplinary enquiries, CCMA cases, LR activities etc;
- Escalate potential labour risks;
- Establishing a positive work environment that results in a committed, motivated, productive operations team and optimal retention of people;
- Drive transformation within team;
- Ensure the required branch performance management, talent development, and succession plan processes are in place, and supported;
- Ensure team members are appropriately trained and developed;
- Responsible for arranging, controlling and overseeing the training of assignees.
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Client Success Manager
2 months ago
Johannesburg, Gauteng, South Africa Point Group Full time**Job Title:** Client Success Manager**Job Summary:** We are seeking a highly skilled Client Success Manager to join our team at Point Group. As a Client Success Manager, you will be responsible for coordinating all activities associated with delivering against client objectives/requirements.**Key Responsibilities:****Customer Management:** Develop and...
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Client Success Manager
1 month ago
Johannesburg, Gauteng, South Africa Point Group Full timeJob Title: Client Success ManagerAt Point Group, we are seeking a highly skilled Client Success Manager to join our team. The successful candidate will be responsible for coordinating all activities associated with delivering against client objectives and requirements.Main Responsibilities:Customer Management: Develop and maintain strong relationships with...
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Client Success Manager
1 month ago
Johannesburg, Gauteng, South Africa TalentCru Full timeJob Title: Client Success ManagerTalentCru is seeking a highly skilled Client Success Manager to join our team in Gauteng. As a Client Success Manager, you will be responsible for driving and being fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules.Key...
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Client Success Manager
4 weeks ago
Johannesburg, Gauteng, South Africa TalentCru Full timeJob Title: Client Success ManagerTalentCru is seeking a highly skilled Client Success Manager to join our team in Gauteng. As a Client Success Manager, you will be responsible for driving and being fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules.Key...
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Client Success Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Point Group Full timeJob Title: Client Success ManagerThe Client Success Manager is responsible for coordinating all activities associated with delivering against client objectives and requirements. This role takes ownership of all delivery details associated with assigned customers and serves as the expert in their customer's business through leading day-to-day customer...
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Client Success Manager
2 months ago
Johannesburg, Gauteng, South Africa TalentCru Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Success Manager to join our team at TalentCru. As a key member of our operations team, you will be responsible for driving and ensuring efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules.Key ResponsibilitiesOverall...
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Client Success Manager
3 weeks ago
Johannesburg, Gauteng, South Africa TalentCru Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Success Manager to join our team at TalentCru. As a key member of our operations team, you will be responsible for driving and ensuring efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules.Key ResponsibilitiesOverall...
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Client Success Manager
2 days ago
Johannesburg, Gauteng, South Africa Point Group Full timeJob Title: Client Success ManagerMain Purpose:The purpose of this position is to coordinate all activities associated with delivering against client objectives/requirements. To take ownership of all delivery details associated with their assigned customers and are the expert in their customer's business through leading the day-to-day customer...
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Client Success Manager
1 month ago
Johannesburg, Gauteng, South Africa TalentCru Full timeJob Title: Client Success SupervisorTalentCru is seeking a highly skilled and customer-oriented Client Success Supervisor to join our team in the Western Cape. As a key member of our operations team, you will be responsible for providing day-to-day operational service delivery to our clients in line with their Service Level Agreements and Pricing...
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Client Success Lead
3 weeks ago
Johannesburg, Gauteng, South Africa Point Group Full timeJob Title: Client Success ManagerAt Point Group, we are seeking a highly skilled Client Success Manager to join our team. The successful candidate will be responsible for coordinating all activities associated with delivering against client objectives and requirements.Main Responsibilities:Customer Management: Develop and maintain strong relationships with...
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Lead Client Success Manager
2 months ago
Johannesburg, Gauteng, South Africa Paymentology Full timeAt Paymentology, we pride ourselves on being the premier global issuer-processor, empowering banks and fintech companies with cutting-edge technology, expert teams, and extensive experience to efficiently issue and manage Mastercard, Visa, and UnionPay cards across over 50 countries.Our sophisticated, multi-cloud infrastructure, which provides both shared...
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Client Success Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa TalentCru Full timeTalentCru is seeking a skilled Client Success Administrator to provide administrative support to the Client Success team in Western Cape. The ideal candidate will have a strong understanding of Labour Relations and Business NQF Level 04 Relevant qualifications.Key Responsibilities:Ensure correct backing documentation is attached to original invoices in...
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Client Success Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa TalentCru Full timeA global workplace solutions company, TalentCru, is seeking a customer-oriented Client Success Supervisor to provide day-to-day operational service delivery in line with client Service Level Agreements and Pricing Schedules.The ideal candidate will have a Grade 12 qualification and a minimum of 1-3 years' experience in HR generalist and administration. Key...
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Client Success Manager
2 months ago
Johannesburg, Gauteng, South Africa LexisNexis (Proprietary) Limited Company Full timePosition Overview As a vital member of our team, you will cultivate trust-based relationships with a designated portfolio of clients, gaining a comprehensive understanding of their essential needs and expectations. Your role will focus on enhancing existing customer relationships by consistently proposing tailored solutions that align with their objectives....
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Johannesburg, Gauteng, South Africa Flair TM Full timeKey Responsibilities:Establish Strong Client Connections:Nurture Lasting Partnerships:Execute Strategic Account Plans:Negotiate and Close Deals:Stay Ahead of Market Trends:Drive Sales Growth:Requirements:Experience in bridging finance is an advantage.Strong networking skills are essential.About the Role:Empower customer loyalty by building valuable...
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Client Success Administrator
2 days ago
Johannesburg, Gauteng, South Africa TalentCru Full timeA global workplace solutions company, TalentCru, offers diverse talent management solutions. A customer-oriented Client Success Administrator is needed in Western Cape to provide administrative support to the Client Success team on site.Key responsibilities include:Preparing original invoices with correct backing documentation for delivery and payroll...
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Successful KAM for International Client
4 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeSenior Sales Consultant OpportunityIf you are a strong Sales Consultant with excellent client relationship building skills and administrative abilities, we invite you to apply for a 6-month KAM position in Johannesburg with one of our international clients.Key Requirements6 months' payslip evidence of commission earningsValid driver's license and reliable...
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Client Manager
4 weeks ago
Johannesburg, Gauteng, South Africa NTT Full timeDrive Business Growth as a Client Manager at NTTNTT is a global leader in business and technology services, and we're seeking a seasoned Client Manager to join our team. As a Client Manager, you'll be responsible for managing and growing relationships with our regional clients, driving expansion and renewals across all solution areas.Key...
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Client Manager
4 weeks ago
Johannesburg, Gauteng, South Africa NTT Full timeDrive Business Growth as a Client Manager at NTTNTT is a global leader in business and technology services, and we're seeking a seasoned Client Manager to join our team. As a Client Manager, you'll be responsible for managing and growing relationships with our regional clients, driving expansion and renewals across all solution areas.Key...
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Customer Success Director
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