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Client Director

2 months ago

Johannesburg, Gauteng, South Africa Open Text Corporation Full time
About the Role

The Client Director is a key position within OpenText, responsible for driving revenue growth and customer success for assigned clients. This role requires a strong business acumen and commercial expertise, with a focus on sales and delivery.

Key Responsibilities
  • Develop and maintain trusted relationships with Product Salesforce to ensure Consulting involvement in sales opportunities.
  • Drive business development activities, strategy, and approach within the organization.
  • Develop, present, and close proposals for professional services, including RFP/RFP responses.
  • Identify, qualify, and manage pre-sales for consulting opportunities.
  • Create a pipeline of opportunities to generate bookings meeting quarterly budget expectations.
  • Manage and ensure timely delivery of Statements of Work (SOWs) and required approvals.
  • Lead commercial negotiations of services contracts with clients and external suppliers.
Requirements
  • University or University of Applied Sciences Degree combined with relevant IM/IT experience.
  • Strong track record of selling Professional Services and directing the delivery of Professional Services to a wide variety of clients.
  • Project Management Professional Certification is an asset.
  • Advanced experience in Contract Negotiation both internal and external at CxO level.
  • Demonstrated experience in managing the entire sales process, contracting process, and legal implications of a deal totaling at least $2 million in annual fees.
  • Selling of Enterprise Software and Services associated (Solution Selling)/Commercial business case modelling - essentially a deal architect.
  • Experience in Cloud and associated Hyperscalers.
  • Demonstrated impressive track record of services solutions to large enterprise accounts.
About OpenText

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

We foster a proactive approach that promotes collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.