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Client Relationship Specialist

2 months ago

Johannesburg, Gauteng, South Africa Performability Full time

At Performability, we are seeking a skilled Business Banking professional to join our team as a Relationship Banker. The ideal candidate will have experience in the SME market and a proven track record of success in building and maintaining relationships with clients.

Job Purpose

The successful candidate will have experience in business banking in the SME market, with a strong understanding of credit principles and practices. They will be responsible for managing client relationships, identifying business opportunities, and providing expert advice to clients.

Key Responsibilities

  • Manage a portfolio of SME clients, providing expert advice and guidance on business banking solutions
  • Identify and pursue new business opportunities, working closely with clients to understand their needs and develop tailored solutions
  • Develop and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
  • Stay up-to-date with industry trends and regulatory requirements, ensuring that clients are aware of the latest developments and opportunities
  • Collaborate with internal stakeholders to ensure seamless delivery of business banking solutions

Qualifications and Experience

  • 2+ years of experience in business banking, with a focus on the SME market
  • RE 1/RE 5 certificate or equivalent
  • Other relevant banking qualifications
  • Strong understanding of credit principles and practices, including credit application, securities, and balance sheet requirements
  • Excellent client relationship management skills, with a proven track record of success
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders