Inbound Call Centre Agent

3 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

We are looking for an experienced Inbound Call Centre Agent to join our team at Isilumko Staffing (JHB) in Sandton on a 3-month contract.

The successful candidate will possess:

  • A strong background in customer service and communication
  • No less than 2 years of experience within banking / financial services customer care / inbound call centre
  • A BCOM degree in Banking / Finance / Accounting / Auditing / Investments / Economics
  • A clear credit record
  • A clear criminal record

Key tasks include:

  • Handling customer inquiries and resolving issues
  • Providing excellent customer service
  • Negotiating with clients to overcome objections
  • Meeting performance targets

Compensation includes a competitive salary range of R150,000 - R180,000 per annum and benefits such as basic salary and incentives.



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