Senior Banking Call Centre Representative

7 days ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

Isilumko Staffing, a reputable recruitment agency in Johannesburg, is seeking an experienced customer service professional for a 3-month contract with one of the top banks in South Africa.

The successful candidate will be responsible for attending to customer credit card queries, resolving issues in a timely manner, overcoming client objections, and working towards meeting sales targets.

We are looking for an individual with at least 2 years of experience in banking or financial services customer care, preferably with a degree in BCOM - Banking, Finance, Accounting, Auditing, Investments, or Economics. A clear credit record and criminal record are essential requirements.

The ideal candidate should possess excellent communication and negotiation skills, as well as the ability to work rotation shifts, including Saturdays and public holidays. In addition to a basic salary, our client offers incentive pay.

Average salary range for this position in Sandton is R35,000 - R50,000 per month, depending on experience and qualifications.

Key Responsibilities:

  • Attend to customer credit card queries
  • Resolve queries in a timeous manner
  • Overcome client objections
  • Work towards reaching target

Requirements:

  • Matric certificate
  • No less than 2 years' experience within banking / financial services customer care / inbound call centre
  • BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics
  • Clear credit record
  • Clear criminal record


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job OverviewWe are seeking an experienced Senior Banking Customer Service Representative to join our team at Isilumko Staffing (JHB).About the RoleThis is a great opportunity for someone who is passionate about delivering exceptional customer service in a fast-paced banking environment.Key ResponsibilitiesProvide excellent customer service to clients via...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a talented Multilingual Call Centre Representative to join their team in Johannesburg on a permanent basis. The ideal candidate will have a strong track record of providing exceptional customer service and a passion for working in a dynamic, fast-paced environment.The successful candidate will be responsible for engaging...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a skilled Customer Service Agent to join their team in a 3-month contract role.Key Qualifications:Matriculate with a strong understanding of banking conceptsAt least 2 years of experience in customer care, inbound call centres, or related fieldsBCOM in Banking, Finance, Accounting, or a related fieldA clear credit record...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are looking for an experienced Inbound Call Centre Agent to join our team at Isilumko Staffing (JHB) in Sandton on a 3-month contract.The successful candidate will possess:A strong background in customer service and communicationNo less than 2 years of experience within banking / financial services customer care / inbound call centreA BCOM degree in...


  • Johannesburg, Gauteng, South Africa iSON Xperiences Full time

    Key ResponsibilitiesThe Randburg Call Centre Supervisor will be responsible for managing a team of customer service representatives, providing coaching and guidance to ensure they meet or exceed their performance targets.As a supervisor, you will also be responsible for identifying areas of improvement and implementing changes to enhance customer experience...


  • Johannesburg, Gauteng, South Africa Ellahi Consulting Full time

    At Ellahi Consulting, we are seeking a highly skilled Call Centre Team Leader to join our team in the vibrant city of Johannesburg. This is an exciting opportunity for a dynamic individual with previous supervisory experience to take on a challenging role and make a real impact.About the RoleThis position involves leading a team of call centre...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a skilled Customer Service Representative to join their team.Based on industry standards, the estimated salary for this role is R250,000 per annum.About the RoleWe are looking for a highly motivated and customer-focused individual to handle inbound calls from clients in the banking industry.The ideal candidate will have...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    As a seasoned Customer Service Representative with a passion for banking, you will play a pivotal role in delivering exceptional service to clients of Isilumko Staffing's esteemed client, a leading bank in S.A.This 3-month contract position offers a unique opportunity to hone your skills and gain valuable experience in the banking sector.About the RoleJob...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    About the JobWe are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing. This role involves providing exceptional customer service to clients in the banking industry.Key ResponsibilitiesAttend to customer credit card queries in a timely and efficient mannerResolve queries to the client's satisfaction, meeting or exceeding...

  • Call Centre Sales Lead

    2 months ago


    Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    Job Title: Call Centre Sales LeadAt Recruitment Dynamix, we are seeking a skilled and experienced Call Centre Sales Lead to join our team. As a Call Centre Sales Lead, you will be responsible for leading a team of Sales Call Centre Agents who deal with inbound calls.Key Responsibilities:Coaching and mentoring team membersCommunicating goals and...


  • Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    Job DescriptionWe are looking for a highly motivated and results-driven Sales Development Representative to join our team. As a key member of our sales team, you will be responsible for converting leads into sales and delivering exceptional customer service.Key responsibilities include:Converting supplied leads of already interested clients into a...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Isilumko Staffing is a leading brewery company renowned for its exceptional beers and commitment to customer satisfaction.We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity.**Position Overview:**As a Customer Service Call Centre Liaison, you will be a crucial part of our customer...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a skilled Banking and Finance Professional to fill the role of Inbound Call Centre Agent in Sandton on a 3-month contract.The ideal candidate will have:A solid understanding of banking and finance principlesNo less than 2 years of experience within banking / financial services customer care / inbound call centreA BCOM...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    h2 {color: #00b3b3;}Call Centre Team Leader Sales InboundAt Recruitment Dynamix, we are seeking an experienced Call Centre Team Leader to lead our Inbound Sales team.Main Job Function:You will be responsible for managing and directing sales call centre agents in achieving their daily duties. With a focus on customer satisfaction, you will take accountability...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    About the RoleWe are seeking a highly skilled Call Centre Sales Executive to join our team. As a top performer, you will be responsible for selling insurance products to clients over the phone.


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a highly skilled Customer Service Representative to join their team in Sandton on a 3-month contract.The ideal candidate will have:A Matric qualificationNo less than 2 years of experience within banking / financial services customer care / inbound call centreA BCOM degree in Banking / Finance / Accounting / Auditing /...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    Main Job Function:You will lead a team of sales call centre agents in achieving their daily duties, focusing on inbound sales. Your role involves monitoring, coaching, and taking accountability for the team's performance.Responsibilities:- Manage and direct the call centre daily, ensuring due procedures and quality standards are met.- Set targets for call...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) seeks an experienced Senior Contact Centre Manager to oversee a team of 49 staff in the Woodmead area. The ideal candidate will have at least 1 year of experience as a Team Leader in a call centre within South Africa.The role involves managing daily operations, ensuring adherence to corporate service standards, including a maximum 5%...


  • Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    We are seeking a highly skilled Call Centre Sales Onboarding specialist to join our team at Ubuntu We Sizwe Two Four Seven Pty Ltd. As a successful candidate, you will be responsible for converting supplied leads of already interested clients into sales while providing an exceptional client experience.About the RoleThis is a challenging opportunity for an...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are seeking an Insurance Industry Call Centre Operator to join our team at Isilumko Staffing (JHB) in Centurion, Johannesburg.This temporary role requires the successful candidate to work full-time at our Westend Office in Centurion.Responsibilities include:Handling customer inquiries via phone or emailProcessing transactions efficiently and...