Inbound Tour Consulting Lead

1 day ago


Johannesburg, Gauteng, South Africa Cortez Executive Search (Pty) Ltd Full time
Job Title: Inbound Tour Consulting Lead

Estimated Salary: R800,000 - R1,000,000 per annum.

About the Role:

We are seeking an experienced inbound tour consultant to lead our team and drive business growth. As an Inbound Tour Consulting Lead, you will be responsible for managing the day-to-day operations of our team, including developing strategies, managing staff, and ensuring exceptional client service.

Key Responsibilities:
  • Develop and implement business strategies to drive growth and revenue.
  • Manage and motivate team members to achieve exceptional results.
  • Assist with the development of agent educational bookings and work closely with Sales to ensure seamless delivery.
  • Implement systems and procedures to improve efficiency and productivity.
  • Maintain consistent and clear communication with agents, sales teams, and preferred supplier partners.
Requirements:
  • A minimum of 3-5 years previous inbound tour consulting experience.
  • An in-depth knowledge of Tourplan and Microsoft systems.
  • Good understanding of terms and conditions, product knowledge, third-party, and Company Product destinations.
  • Excellent computer skills, including Tourplan, MS Office applications, and WETU.
Personal Characteristics:
  • Leadership skills and ability to motivate team members.
  • Good interpersonal skills and a sense of urgency.
  • Diligence and self-motivation to meet deadlines and keep on top of your job.


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