Inbound Tour Consulting Lead
1 day ago
Estimated Salary: R800,000 - R1,000,000 per annum.
About the Role:We are seeking an experienced inbound tour consultant to lead our team and drive business growth. As an Inbound Tour Consulting Lead, you will be responsible for managing the day-to-day operations of our team, including developing strategies, managing staff, and ensuring exceptional client service.
Key Responsibilities:- Develop and implement business strategies to drive growth and revenue.
- Manage and motivate team members to achieve exceptional results.
- Assist with the development of agent educational bookings and work closely with Sales to ensure seamless delivery.
- Implement systems and procedures to improve efficiency and productivity.
- Maintain consistent and clear communication with agents, sales teams, and preferred supplier partners.
- A minimum of 3-5 years previous inbound tour consulting experience.
- An in-depth knowledge of Tourplan and Microsoft systems.
- Good understanding of terms and conditions, product knowledge, third-party, and Company Product destinations.
- Excellent computer skills, including Tourplan, MS Office applications, and WETU.
- Leadership skills and ability to motivate team members.
- Good interpersonal skills and a sense of urgency.
- Diligence and self-motivation to meet deadlines and keep on top of your job.
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