Global Travel Operations Coordinator
1 week ago
At Executive Placings, we are seeking a skilled Retail Travel Specialist to join our team. This role is based in Sandton.
About the RoleThis position involves creative planning and designing of itineraries, managing reservations processes, handling bookings from quote to finalizing, invoicing, and travel documents. You will work closely with agents, sales teams, preferred supplier partners, and colleagues to ensure excellent service delivery.
Key Responsibilities- Creative planning and designing of itineraries that meet client expectations
- Managing the reservations process for bookings, ensuring guest budgets are achieved
- Handling bookings from quote to finalizing, invoicing, and travel documents
- Providing consistent and clear communication with agents, sales teams, preferred supplier partners, and colleagues
- Emergency duties on a rotational basis, requiring calm and professional manner servicing agents and guests
- A minimum of 3-5 years of previous inbound tour consulting experience
- Tourplan advantageous; WETU knowledge beneficial
- Good understanding of terms and conditions, product knowledge, third-party destinations, and travel industry channels
- Passion for delivering service excellence and good knowledge of South Africa, Southern, and East Africa
The estimated annual salary for this role is approximately R450,000 - R550,000, depending on qualifications and experience. We offer a comprehensive benefits package, including competitive salary, training opportunities, and a supportive work environment.
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