Global Travel Solutions Specialist

2 weeks ago


Sandton, South Africa Wild Dreams Hospitality Full time

About the Role:

We are seeking a highly experienced and skilled Global Travel Solutions Specialist to join our team at Wild Dreams Hospitality. This is an exceptional opportunity for a seasoned professional to take their career to the next level.

Job Description:

The successful candidate will be responsible for developing and presenting customized travel solutions to our clients, leveraging their extensive knowledge of Southern and East Africa, as well as Mozambique, Mauritius, and Seychelles. With a strong focus on customer relationships and product development, they will work closely with suppliers and partners to optimize booking outcomes and enhance client experiences.

Main Responsibilities:

  • Secure, cost, and present journeys to Sales agents promptly, focusing on sales success and maximizing booking potential.

  • Foster strong connections with Sales agents and suppliers, ensuring effective communication and service delivery to enhance partnerships and client satisfaction.

  • Manage new requests from Sales agents, from initial quote to booking confirmation, ensuring accuracy and timely processing while maintaining booking integrity.

  • Develop and nurture relationships with suppliers and AP partners, leveraging these connections to optimize booking outcomes and enhance client experiences.

  • Oversee the maintenance of provisional bookings, ensuring all relevant documents, special offers, and correct details are accurately recorded and communicated.

  • Stay updated on regional logistics, supplier knowledge, industry trends, and company policies, actively participating in training, trade shows, and familiarization trips for ongoing professional development.

Requirements:

To succeed in this role, you will need:

  • A Tertiary certificate in Travel & Tourism/ Hospitality is advantageous

  • At least 4-5 years experience in a senior position

  • Excellent attention to detail and ability to manage multiple tasks efficiently

  • Strong computer skills, including Microsoft Office (Outlook, Teams, Excel, and Word)

  • Working knowledge of TourPlan and WETU or similar booking/operating system

Benefits:

This role offers a competitive salary of approximately R1,200,000 per annum, depending on experience, as well as opportunities for professional growth and development within a dynamic and supportive team environment.

Location:

The successful candidate will be based in Gauteng, Sandton, with regular travel to other locations as required.



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