Expert Inbound Travel Coordinator

1 week ago


Sandton, South Africa Executive Placings Full time
Executive Placings: Expert Inbound Travel Coordinator

We are looking for an experienced travel coordinator to join our team at Executive Placings.

About the Role

This exciting opportunity involves handling inbound bookings to Southern Africa for direct clients. The ideal candidate will have at least 5 years of reservation experience in an inbound tour operating environment and a good knowledge of various destinations, including Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, and Seychelles.

Key Responsibilities
  • Calm and professional interaction with suppliers and travel planners via email and phone
  • Creative planning and designing of itineraries
  • Handling reservation requests via email or phone
  • Processing reservations from quote to finalisation, including invoicing and travel documents
  • Professional servicing of direct guests
  • Proactive selling of products and services to ensure the best possible safari experience for guests
  • Backup support for colleagues when they are away from the office
  • Attending training sessions to expand product knowledge
Requirements
  • At least 5 years of reservation experience in an inbound tour operating environment
  • Good knowledge of various destinations in Southern Africa
  • Familiarity with Tourplan reservations system is an added advantage
  • Excellent communication skills and a good command of the English language
Working Conditions

The role requires shift work, including Saturdays and public holidays on a rotation basis. Working hours are 07:00-15:30 and 09:30-18:00, also on a rotation basis.

Remuneration

We offer a competitive salary of approximately R250,000 per annum, depending on experience.


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