Customer Service Representative

1 month ago


Sandton, South Africa Shorza Ltd Full time

Customer Service Advisor Role

Are you a customer service expert with a passion for delivering exceptional experiences? We're looking for a highly motivated individual to join our team at Shorza Ltd as a Customer Service Advisor.

This is an exciting opportunity to work in a dynamic environment, providing premium customer service to both customers and service providers. If you have a strong work ethic, excellent communication skills, and a dedication to excellence, you might be the perfect fit for this role

Key Responsibilities:
-Handling a high volume of customer inquiries with professionalism
-Offering tailored solutions to meet customer needs
-Utilizing problem-solving skills to resolve complex issues
-Collaborating with the team to achieve shared goals

Requirements:
-Minimum 2 years of experience in customer service, call centers, or outbound calls
-Excellent communication and interpersonal skills
-Ability to work in a fast-paced environment with multiple priorities
-Familiarity with software systems, preferably Zendesk
-Willingness to work flexible hours, including night shifts

What We Offer:
-A supportive and driven team environment
-Opportunities for growth and professional development
-A collaborative and dynamic work atmosphere
-A chance to make a real difference in the lives of our customers



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