Customer Service Representative

1 month ago


Sandton, South Africa Shorza Ltd Full time
Job Description

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Shorza Ltd in Sandton. This role involves providing exceptional service and support to our UK-based clients.

About the Role

This is an exciting opportunity to work in a dynamic environment where your contributions make a difference. As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and ensuring a seamless experience for our customers.

Requirements

  • A minimum of 2+ years of experience in a customer service role, involving outbound calls and working in a call centre environment.
  • Strong verbal and written communication skills, with the ability to engage effectively with UK clients.
  • Excellent problem-solving skills and attention to detail.
  • Organized and methodical approach to work.
  • Proficiency in Microsoft / Google Office Suite (Word, Excel, Outlook) for efficient documentation and communication.

Benefits

As a valued member of our team, you can expect a competitive salary of R120,000 - R150,000 per annum, depending on experience. In addition, you will have the opportunity to develop your skills and career in a fast-paced and supportive environment.

What We Offer

We offer a range of benefits, including:

  • A comprehensive training program to help you succeed in your role.
  • Ongoing support and feedback from experienced colleagues and managers.
  • The opportunity to work with a dynamic and innovative company.
  • A competitive salary and benefits package.

About Us

Shorza Ltd is a leading provider of customer service solutions, dedicated to delivering exceptional service and support to our clients. We pride ourselves on our commitment to excellence, innovation, and teamwork.



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