Customer Service Representative

4 months ago

Sandton, South Africa Sensient Technologies Full time

At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you.

We are looking for a Customer Service Representative** **to join our team and support the Colors businesses in South Africa. This position is a key member of the Sensient team, where you will be required to push boundaries and add value onsite in the office.

**What you’ll do**:

- Order processing within our ERP-system (JD Edwards), e.g. checking order details, order entry, x-references, order acknowledgement
- Respond to customer requests for order changes, delivery status, document requests
- Ensure all signed delivery notes are received from our transporter in a timely manner and are saved on the server

**What you’ll bring**:

- Ideally 5+ years of Customer Service/Sales Assistant (in the food ingredients/ FMCG/ business-to-business experience preferred)
- Ability to speak German/any other European language (fluent in spoken and written) in addition to English (fluent in spoken and written) will be advantageous
- Knowledge and/or experience in dealing within an ERP system, e.g. JD Edwards, Salesforce are an advantage

**What you’ll get**:

- Opportunity to collaborate with your colleagues, onsite 5 days per week
- A good compensation and development opportunities
- Effective training experience during onboarding and beyond

**About Sensient**:
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.

LI-SG1

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