Customer Service Representative
4 weeks ago
**Overview of the Role**
We are collaborating with a prestigious UK client to find a Customer Service Advisor based in Sandton. This role presents an exciting opportunity for a skilled customer service expert to join our vibrant, supportive team at Shorza Ltd.
**Estimated Salary:** R200,000 - R250,000 per annum
**Job Description:** As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met efficiently.
**Key Responsibilities:
- Providing exceptional customer service via phone calls, handling a high volume of inquiries throughout the day.
- Ensuring that all customer complaints are resolved promptly and professionally.
- Working closely with the sales team to provide seamless customer experiences.
**Requirements:** To excel in this role, you will need:
**Essential Skills and Qualifications:**
- 2+ years of experience in sales, customer service, or a related field.
- Fluency in English, enabling effective communication with our diverse clientele.
- Experience with ticketing systems such as Zendesk, or show a strong willingness to learn quickly.
- Self-management skills, with the ability to work independently as well as part of a team.
**Additional Information:** If you are a motivated individual with excellent communication skills, we encourage you to apply for this challenging and rewarding role. By joining our team, you will have opportunities for personal and professional growth within a dynamic organization.
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