Sales Team Leader

2 months ago


Cape Town, Western Cape, South Africa Callforce Direct Full time
Unlock Your Sales Potential with Callforce Direct

Are you a results-driven sales professional looking for a challenging role that will help you grow your skills and advance your career? Look no further than Callforce Direct, a leading BPO service provider of innovative customized contact centre solutions.

We are seeking a highly motivated and experienced Sales Team Leader to join our team. As a Sales Team Leader, you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of coaching and managing team performance while ensuring adherence to company policies and procedures.

Key Responsibilities:
  • Provide strong leadership and mentorship to a team of sales representatives.
  • Set performance expectations and objectives for team.
  • Conduct team meetings communicating goals, strategies and updates.
  • Motivate and inspire team to meet and exceed sales targets.
Sales Performance:
  • Monitor and evaluate the performance of sales representatives through QA and performance metrics.
  • Provide constructive feedback, coaching and training to improve performance.
  • Develop and implement strategies to maximise sales and conversion rates.
  • Identify areas for improvement and implement corrective actions needed.
Reporting and Analytics:
  • Maintain accurate and up to date records of team performance and individual metrics.
  • Analyse data and trends to make informed decisions and adjustments to sales strategies.
Requirements:
  • 2+ years' experience as a Team Leader on a sales/outbound campaign.
  • Good career track record.
  • Excellent written and verbal communication.
  • Proven track record in meeting sales targets.

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