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Sales Team Leader

1 month ago


Cape Town, Western Cape, South Africa CallForce Full time
Sales Team Leader Job Description

CallForce is a leading BPO service provider of innovative customized contact centre solutions. We are seeking a results-driven Sales Team Leader to join our team.

Key Responsibilities:

  • Provide strong leadership and mentorship to a team of sales representatives.
  • Set performance expectations and objectives for the team.
  • Conduct team meetings to communicate goals, strategies, and updates.
  • Motivate and inspire the team to meet and exceed sales targets.

Sales Performance:

  • Monitor and evaluate the performance of sales representatives through quality assurance and performance metrics.
  • Provide constructive feedback, coaching, and training to improve performance.
  • Develop and implement strategies to maximize sales and conversion rates.
  • Identify areas for improvement and implement corrective actions.

Reporting and Analytics:

  • Maintain accurate and up-to-date records of team performance and individual metrics.
  • Analyze data and trends to make informed decisions and adjustments to sales strategies.

Requirements:

  • 2+ years' experience as a Team Leader on a sales/outbound campaign.
  • Good career track record.
  • Excellent written and verbal communication skills.
  • Proven track record in meeting sales targets.

About CallForce:

CallForce is an award-winning BPO service provider of innovative customized contact centre solutions. We have a rewarding opportunity for a results-driven Sales Team Leader to join our team.