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Sales Team Leader
1 month ago
CallForce is a leading BPO service provider of innovative customized contact centre solutions. We are seeking a results-driven Sales Team Leader to join our team.
Key Responsibilities:
- Provide strong leadership and mentorship to a team of sales representatives.
- Set performance expectations and objectives for the team.
- Conduct team meetings to communicate goals, strategies, and updates.
- Motivate and inspire the team to meet and exceed sales targets.
Sales Performance:
- Monitor and evaluate the performance of sales representatives through quality assurance and performance metrics.
- Provide constructive feedback, coaching, and training to improve performance.
- Develop and implement strategies to maximize sales and conversion rates.
- Identify areas for improvement and implement corrective actions.
Reporting and Analytics:
- Maintain accurate and up-to-date records of team performance and individual metrics.
- Analyze data and trends to make informed decisions and adjustments to sales strategies.
Requirements:
- 2+ years' experience as a Team Leader on a sales/outbound campaign.
- Good career track record.
- Excellent written and verbal communication skills.
- Proven track record in meeting sales targets.
About CallForce:
CallForce is an award-winning BPO service provider of innovative customized contact centre solutions. We have a rewarding opportunity for a results-driven Sales Team Leader to join our team.