Senior Hospitality Professional

3 weeks ago


Cape Town, Western Cape, South Africa Trade On SA Full time
Senior Hospitality Professional

Trade On SA seeks an experienced Senior Hospitality Professional to manage our restaurants and lead our teams. The successful candidate will have prior experience in the industry and excellent leadership skills.

About the Job

  • Set high standards for employees to exceed customer expectations in cleanliness, hospitality, accuracy, maintenance, product, and speed of service.
  • Control shifts and costs according to company policies and procedures, directing employee activities to optimize sales, efficiency, and profitability.
  • Forecast and schedule labor by shift and develop a deployment plan to manage labor costs while meeting business needs.
  • Implement measures to safeguard employees, customers, property, and company funds.
  • Create training programs for staff to meet company standards, enhancing their performance and career prospects.
  • Take necessary actions to ensure employees meet performance standards.
  • Provide leadership and support to employees, acting as a role model when needed.
  • Drive local store marketing activities to boost sales.
  • Achieve consistent results through effective team management and leadership.

Key Responsibilities

  • Develop and implement operational plans to drive business success.
  • Recruit, train, and develop a high-performing team.
  • Monitor and analyze financial performance, making adjustments as needed.
  • Maintain a safe and healthy work environment.

Requirements

  • Grade 12 or equivalent qualification
  • Prior supervisory experience in hospitality
  • Excellent communication and leadership skills
  • Ability to work under pressure and enjoy working shifts

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Dynamic and supportive work environment

Estimated Salary: AU$60,000 - AU$85,000 per annum, based on experience and qualifications.



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