Customer Experience Specialist

Job SummaryThis role is centered around building goodwill with customers by addressing their needs, resolving issues, and ensuring a positive overall experience.About the RoleThe incumbent is fully responsible for managing all aspects of the Goodwill process, ensuring that customer service functions are carried out efficiently and accurately. This role...

We are seeking a skilled Digital Customer Engagement Specialist to join our growing customer care team in South Africa.About the RoleThe successful candidate will provide strategic direction and operational leadership to our customer care teams, managing multi-channel customer interactions and optimizing call center performance. This role empowers you to...

Sales Executive PositionMirror Images (Pty) Ltd. is seeking a results-driven Sales Executive to join our team.About the Position:The ideal candidate will have a proven track record of driving sales growth and providing exceptional customer service.Key Responsibilities:Demonstrate in-depth knowledge of the store layout.Follow store operations and productivity...

Unlock Your Potential as a Travel Experience SpecialistAt Innovation Advance, we're looking for a skilled Travel Experience Specialist to join our team. As a key player in our incentives and group series department, you'll have the opportunity to craft unforgettable journeys for our clients.As a Travel Experience Specialist, your primary responsibility will...

RequirementsThe ideal candidate should have a Grade 12 (Maths 50% and English 50%) qualification and at least one year's experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme.Financial management experience, particularly with budgets, profit...

Job Description:As a Customer Service Specialist at Telesure Investment Holdings (TIH), you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to obtain and capture information from insured or designated persons to settle claims with insurance carriers.**Responsibilities:**Manage...

Job Summary">The Customer Service Agent role at iSON Xperiences requires a professional to effectively assist customers with general and specific queries, providing them with excellent service. This position involves resolving customer issues efficiently, escalating unresolved cases, and ensuring accurate information is provided.">Main...

iStore South AfricaWe are a leading Apple retailer in Africa, providing expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.We pride ourselves on delivering exceptional customer experiences and maintaining high levels of customer satisfaction.About the RoleAs an Assistant Manager at...

ResponsibilitiesYou will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.You will listen to conversations with customers and begin to align objectives with the...

About the RoleWe are seeking a highly skilled Learning and Development Specialist to join our team at Level-Up. The successful candidate will have a proven track record of designing and delivering effective training programs that drive business results.ResponsibilitiesDesign and develop training content using adult learning principles and best practice...

Kick-start your career in the online gaming world with a leading company and experience the very latest in technology and innovation.About Our CompanyWe are a dev house that specializes in advanced, cutting-edge online fun. Our company culture echoes this sentiment, creating an environment where skilled and passionate game developers can thrive. The...

Emporium is seeking a highly organized and systematic individual to fill the position of Administrative Support Specialist - Guest Experience. This role requires excellent communication skills, attention to detail, and the ability to work accurately under pressure.About the PositionThe successful candidate will be responsible for:Welcome guests with a...

**Job Overview**Stryker, a global leader in medical technologies, seeks a skilled Customer Service Liaison to provide exceptional support to our customers. As a key member of our team, you will play a vital role in ensuring timely delivery of products and meeting customer requirements.**Key Responsibilities**To offer our customers a first-class service by...

Job Mission / Purpose:Main function of job:To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of information and general support.To provide a high standard pro-active support facility to Sales Representatives and Technical Services engineers.To seek opportunities of...

**Job Description:**Clicks Group Limited is seeking a Service Excellence Specialist to lead our efforts in delivering exceptional service experiences to our customers. As a Service Excellence Specialist, you will be responsible for developing and implementing strategies to enhance service quality and customer satisfaction.**Key Responsibilities:*Develop and...

Core CompetenciesTo succeed in this role, you will need to possess excellent communication skills, be able to build strong relationships with clients, and demonstrate a passion for delivering results. You will also need to be comfortable working in a dynamic environment, be able to adapt to changing circumstances, and be committed to excellence in customer...

We are looking for a seasoned Call Center Performance Manager to join our Customer Care Team in South Africa.About the RoleThe successful candidate will be responsible for managing customer care operations, implementing customer strategies, and driving process improvements. This includes managing team performance, ensuring efficient call center operations,...

OUTBOUND : DIALER SPECIALISTWe are looking for a skilled Dialer Specialist to join our team. The successful candidate will be responsible for managing and optimizing our outbound dialing system, ensuring efficient and effective customer contact. The ideal candidate will have experience with dialer software, strong analytical skills, and excellent...

Job SummaryWe are seeking a skilled Credit Account Specialist to join our team at Wildernessdestinations. In this role, you will be responsible for managing credit risk, customer relationships, and ensuring accurate customer masterdata.Key ResponsibilitiesCredit Risk Management: Monitor payment behavior of customers and propose credit limit changes to ensure...

Job Summary:The successful candidate will be responsible for designing and developing high-quality training programs to enhance the skills of our team members. This role involves conducting needs analyses, creating detailed course structures, and developing engaging content.Main Responsibilities:• Conduct thorough needs analyses to identify training gaps...