Customer Experience Manager

Opportunity OverviewNestlé SA is seeking an experienced Customer Relationship Center (CRC) Manager to lead our Contact Center. As the CRC Manager, you will drive performance, ensuring excellent sales, service, and technical support for our consumers.Key Job ResponsibilitiesDevelop and implement the Market CRC strategy, fostering a continuous improvement...

Job DescriptionThe Tracker South Africa is seeking a highly skilled Customer Experience Manager to join our team. As a key member of the Customer Experience Department, you will be responsible for ensuring that telephonic requests are handled efficiently and that company requirements are met.Responsibilities:Manage and supervise a team of customer support...

iStore South AfricaWe are a leading Apple retailer in Africa, providing expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.We pride ourselves on delivering exceptional customer experiences and maintaining high levels of customer satisfaction.About the RoleAs an Assistant Manager at...

We are seeking a skilled Digital Customer Engagement Specialist to join our growing customer care team in South Africa.About the RoleThe successful candidate will provide strategic direction and operational leadership to our customer care teams, managing multi-channel customer interactions and optimizing call center performance. This role empowers you to...

Sage is committed to delivering exceptional customer experiences through its dedicated team of Customer Service Agents. As a key member of our team, you will play a vital role in ensuring customer satisfaction and retention while building brand loyalty.About the RoleCollaborate with a team of Customer Service Agents at various levels of seniority, along with...

Job SummaryThis role is centered around building goodwill with customers by addressing their needs, resolving issues, and ensuring a positive overall experience.About the RoleThe incumbent is fully responsible for managing all aspects of the Goodwill process, ensuring that customer service functions are carried out efficiently and accurately. This role...

Sales Executive PositionMirror Images (Pty) Ltd. is seeking a results-driven Sales Executive to join our team.About the Position:The ideal candidate will have a proven track record of driving sales growth and providing exceptional customer service.Key Responsibilities:Demonstrate in-depth knowledge of the store layout.Follow store operations and productivity...

RequirementsThe ideal candidate should have a Grade 12 (Maths 50% and English 50%) qualification and at least one year's experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme.Financial management experience, particularly with budgets, profit...

About this OpportunityThis role is responsible for contributing to the organization's goals by ensuring the effective planning and execution of Customer Marketing Strategy and against set objectives, targets, and budgets. The Marketing Automation Specialist will maximize customer value through engagement across channels with the purpose to create customer...

Betway Africa is a dynamic and innovative company that offers a unique opportunity for a Player Experience Manager to join our team. As a leading provider of online gaming services, we strive to deliver exceptional experiences to our players.About Our Company CultureOur company culture is built on a foundation of innovation, creativity, and collaboration. We...

Job RequirementsFor this exciting opportunity, we are looking for an experienced Call Centre Manager who can oversee the daily operations of the inbound call centre team. Key responsibilities include:Main ResponsibilitiesDevelop and implement effective customer service strategies.Maintain high-quality customer interactions through team leadership and...

Job DescriptionThe ideal candidate will be responsible for planning, organizing, and executing events that align with the company's objectives and brand values. This role ensures seamless event experiences by managing logistics, coordinating with vendors, and collaborating with internal teams.Key Responsibilities:Annual In-store Retail Marketing Plan: Liaise...

Job SummaryWe are seeking a skilled Credit Account Specialist to join our team at Wildernessdestinations. In this role, you will be responsible for managing credit risk, customer relationships, and ensuring accurate customer masterdata.Key ResponsibilitiesCredit Risk Management: Monitor payment behavior of customers and propose credit limit changes to ensure...

About Our Team: At Restaurant Careers, we are passionate about delivering exceptional customer experiences in the hospitality industry.Job Description: We are seeking a highly skilled and experienced senior bar manager to join our team at our upmarket restaurant and bar in Bryanston. As a senior bar manager, you will be responsible for managing the bar and...

**Job Summary:**We are looking for a Customer Service Lead to join our team at Clicks Group Limited. As a Customer Service Lead, you will be responsible for delivering exceptional customer experiences and ensuring that customers receive high-quality service across all touchpoints.**Responsibilities:*Lead and manage customer-facing teams to deliver excellent...

At Edge Executives, we're committed to delivering exceptional results in the Sport Industry. We're seeking an HR Administrator to join our team in a 24-month FTC role, where you'll have the opportunity to make a real impact from day one.This internship offers continuous coaching and development, allowing you to grow and learn in a fast-paced sports...

About the RoleThe Digital Signage Design Engineer serves as the primary technical point of contact for both internal and external customers. You will be responsible for developing new business with existing clients, identifying areas for improvement to meet sales targets, and building strong, long-lasting client relationships through a consultative...

Job Description:As a Customer Service Specialist at Telesure Investment Holdings (TIH), you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to obtain and capture information from insured or designated persons to settle claims with insurance carriers.**Responsibilities:**Manage...

Essential Skills and QualificationsExcellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.Proven experience in hospitality, reception, or admin roles, with a strong background in customer-facing services.Cash handling skills and familiarity with Opera software are highly desirable.

Unlock Your Potential as a Travel Experience SpecialistAt Innovation Advance, we're looking for a skilled Travel Experience Specialist to join our team. As a key player in our incentives and group series department, you'll have the opportunity to craft unforgettable journeys for our clients.As a Travel Experience Specialist, your primary responsibility will...