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Customer Relationship Director

1 week ago

Johannesburg, Gauteng, South Africa Betway Group Full time
Key Responsibilities

The Customer Relationship Director will lead the Betway Premium team in delivering exceptional customer experiences.

This role involves managing a team of Relationship Managers, developing strategies to improve customer satisfaction, and analyzing feedback to identify areas for improvement.

  • Develop and implement customer-centric strategies to drive business growth.
  • Analyze customer feedback to identify trends and areas for improvement.
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.