Customer Engagement Leader

5 days ago


Johannesburg, Gauteng, South Africa Point Group Full time
Key Performance Indicators (KPIs):
As a Client Success Director, your success will be measured by your ability to drive revenue growth, improve customer satisfaction, and enhance the overall performance of our team. Some key KPIs include:

• Revenue growth: Increase revenue through strategic business development and effective sales execution.
• Customer satisfaction: Maintain high levels of customer satisfaction through proactive engagement, responsive service, and tailored solutions.
• Team performance: Foster a positive and inclusive work environment, promoting teamwork, development, and continuous improvement among staff members.
• Process efficiency: Streamline processes, improving efficiency and productivity across the organization.

About the Role:
This is an exciting opportunity for a seasoned professional to join our team as a Client Success Director. If you have a passion for driving business growth, building strong relationships, and leading high-performing teams, we encourage you to apply.

What We Offer:
The Point Group offers a competitive compensation package, including salary, benefits, and opportunities for professional growth and development.

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