Strategic Communications Specialist

4 days ago


Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time
Job Overview

The role of Internal Operations Communication Manager sits within a newly created team at Customer Experience People SA Ltd, allowing us to significantly improve the way we engage with our internal teams across South Africa and UK Operations.

Key Responsibilities:
  • Tailor and deliver a wide range of impactful communication services, including strategic planning and stakeholder engagement which are aligned and consistent with our brand.
  • Drive awareness and penetration rates of the communication platforms currently used, building opportunities for future development of the communications strategy to support colleagues day in day out.

Responsible for crafting statements and key messages required at short notice and aligned to internal incident response team requirements. Manage a small team of communication and content leads, to deliver an outstanding service to our UK and SA Operational teams.

The successful candidate will have extensive experience of communicating across multiple channels and geographies, as well as exceptional writing and editing skills, ability to write persuasively and across various styles adapting to the audience with transparency.



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