Senior Account Growth Specialist

2 months ago

Cape Town, Western Cape, South Africa OneDayOnly Offers (Pty) Ltd Full time

About OneDayOnly Offers (Pty) Ltd



We're a dynamic daily deals hub in South Africa, known for our straightforward approach to offering quality products at the best prices. Our goal is to provide a seamless shopping experience for both our suppliers and customers.



Job Description

Key Responsibilities

  • Build and maintain strong, long-term relationships with suppliers, ensuring their needs are met and their growth is prioritized.
  • Act as the primary point of contact for suppliers, addressing their concerns and providing support as needed.
  • Determine new opportunities for growth through regular meetings with suppliers, discussing account expansion and identifying potential areas for improvement.
  • Negotiate terms and conditions, including price points, timelines, and order quantities, to maximize profitability.
  • Identify and capitalize on new sales opportunities, upselling and cross-selling to drive revenue growth.


Product Listing and Quality Assurance

  • Ensure accurate and appealing product listings, complete with compelling descriptions that meet customer expectations.
  • Work closely with suppliers to monitor product growth, collecting and organizing product information and loading deals efficiently.
  • Conduct quality checks on products, inspecting samples to meet quality requirements and minimizing returns.
  • Verify that deals meet company standards, aligning with customer preferences.


Strategic Planning and Execution

  • Develop strategic plans for product placement, optimizing profitability and sales performance.
  • Coordinate with the team to adjust deals for optimal sales performance, ensuring seamless execution.


Communication and Team Collaboration

  • Effectively communicate with multiple departments to streamline processes and resolve supplier or internal issues.
  • Act as a role model in meetings, taking ownership of team and individual successes or challenges.
  • Encourage a positive company culture, collaborating with assistants, junior account managers, and key account managers.


Time and Deadline Management

  • Manage daily deadlines, ensuring all team members meet their targets and deadlines.
  • Oversee documentation and meeting preparations, maintaining reliable account management.
  • Stay on top of deal prioritization, taking accountability for errors while driving growth.


Stress Management and Resilience

  • Remain calm under pressure, tackling difficult conversations and setbacks with confidence.
  • Maintain a motivated and adaptable approach in the face of rejections or team challenges.


Supplier Development and Market Research

  • Identify new opportunities for business growth through continuous market research and supplier development.
  • Stay informed on industry trends, competitor products, and supplier positioning to maintain a leading edge.


Reporting and Analytics

  • Review and report office operations and performance metrics to senior management.
  • Use analytical skills to evaluate data and inform business decisions.


Requirements

  • Bachelor's degree in a relevant field.
  • 2+ years of experience in sales or account management.
  • Strong relationship-building and negotiation skills.
  • Advanced computer and software proficiency.
  • Strategic thinker with problem-solving abilities.
  • Excellent communication skills, both written and verbal.
  • Strong prioritizing, organizational, and time-management abilities.
  • Leadership and team management experience (advantageous).
  • Experience in e-commerce systems and structures.
  • High attention to detail and a goal-oriented mindset.
  • Ability to work independently and within a team.
  • Resilience under pressure and stress management.
  • Bilingual (English and Afrikaans).

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