Senior Account Growth Specialist

1 day ago


Cape Town, Western Cape, South Africa We find talent Full time
Job Summary
We are seeking an experienced Client Success and Expansion Expert to join our team. The successful candidate will be responsible for cultivating strong, long-term relationships with clients to drive customer success and account growth. They will expand the client base across diverse regions and emerging markets worldwide.

The ideal candidate will have a proven track record of managing high-value clients, driving engagement, and delivering results. They should possess exceptional written and spoken communication skills, as well as proficiency in MS Office and familiarity with API-driven marketplace solutions or SaaS models.

Responsibilities
  • Align solutions with clients' evolving needs and ensure a high-touch customer experience.
  • Identify opportunities for client expansion and advise on the optimal use of features.
  • Tailor strategies to enhance client experience within the telecom and banking sectors.
  • Oversee onboarding and ensure smooth integration of solutions.
  • Liaise with technical teams to resolve issues and improve workflows.

Requirements
  • Familiarity with API-driven marketplace solutions or SaaS models.
  • Exceptional written and spoken communication skills.
  • Proven track record of managing high-value clients.
  • Ability to work seamlessly with cross-functional teams.

What We Offer
  • A competitive salary range: R1 200 000 - R1 800 000 per annum.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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